What are the responsibilities and job description for the Air/Ocean Customs Import Specialist (Internal) position at GHY International?
GHY USA, Inc. has an exciting opportunity for the role of an Air & Ocean Customs Import Specialist on our *new* CDS team. Reporting to the Client Care Manager, the Customs Import Specialist is responsible for processing shipment releases for our clients in a timely and efficient manner, as well as providing outstanding service to our clients.
Responsibilities:
- Monitor folder and/or workflow for entries assigned
- Process entries for ocean, air, truck & rail ensuring timely processing and submission to customs
- Process ISF and ensure a bill match is received
- Monitor shipments for full release from Customs as well as CFS/Warehouse
- Pay Charges as needed
- Email release documents and/or Delivery Orders to clients and/or forwarders as needed
- Prioritize shipments by ETA for submission to customs
- Review all documents received ahead of processing to ensure entry package is complete
- Communicate internally
- Engage in carrier, vendor and client communication via telephone and email
- Monitor entry dashboards
- Communicate with Coordinator and/or Manager on moment of truth issues
- Other duties as required
A Successful Candidate Has:
- Ability to represent GHY and be the voice of the company while interacting with clients and colleagues in a professional, collaborative manner
- Work well in a team environment
- Ability to prioritize in a fast-paced, constantly changing environment
- Ability to self-motivate and work independently
- Attention to detail
- Ability to prioritize effectively
- Basic mathematics
- Excellent analytical and problem-solving skills
- Professional oral and written communication skills
- Strong organizational skills
- Understanding of Outlook, Word, Excel
- Ability to work within tight deadlines
Working Conditions:
- Sitting at desk, 95%
- Standing at counter/machine, 5%
- Travel for training may be required
Position Classification:
Wage dependent upon experience.
We are an equal opportunity employer and value diversity. All employment is decided based on qualifications, merit, and business need.
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