Front Desk Coordinator I

Job descriptionJob descriptionSummary of Duties : This position is primarily responsible for greeting and checking in patients in a busy medical office, and supporting providers, staff and administrators by performing the following duties : Duties and Responsibilities :

• Answers busy, multi-line phone to determine purpose of callers, and forwards calls to appropriate personnel or department.
• Determines need for escalation of certain calls (Priorities), and pages or calls the appropriate person / persons
• Ensures proper insurance referrals are in place in the patient chart at the time of check in, as well as checking patient's current eligibility on insurance presented
• Accepts copays, payments on account and payments for procedures and provides patient with a receipt for their payment
• Balances their cash and other payment forms collected, as well as petty cash at the end of each shift. Brings to Front desk supervisor for appropriate sign over of cash collections.
• Scans in New patient forms and updates demographics, insurance and other information in the EMR, as directed
• Responsible for maintaining a tidy waiting room area, ensuring that all magazines, pamphlets and publications are straightened, distributed and available for the patients.
• Other receptionist and secretarial duties, as directed.Job Requirements :
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• At least one year of experience with similar job functions in a healthcare setting, or equivalent combination of education and experience.
• To perform this job successfully, an individual should have previous EHR / EMR experience; Familiarity with Microsoft Office, Excel and Outlook is preferred.Supervisory Responsibilities : This job has no supervisory responsibilitiesJob Type : Full TimeSchedule :
• 8 hour shift
• Monday-FridayJob Type : Full-timeBenefits :
• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Vision insuranceMedical Specialty :
• GastroenterologySchedule :
• 8 hour shift
• Day shiftWork Location : In personQualificationsQualificationsEducation : High school diploma or GED.Experience : Minimum of two years of experience in a medical office, front office or scheduling experience preferred.Requirements for Level I Status :
• Entry level (1-4 years experience) and / or meet the basic requirements of the job with the need for additional supervision.
• Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.Performance Requirements :
• Knowledge of clinic policies and procedures.
• Knowledge of computer programs and applications.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Skill in operating office equipment
• Skill in handling paperwork / filing adequately.
• Skill in handling incoming phone calls and triaging appropriately.
• Skill in written and verbal communication.
• Ability to learn / use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.
• Ability to sort and file materials correctly by alphabetic or numeric systems.
• Ability to flexibly respond to changing demands.
• Ability to organize and prioritize tasks effectively.GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.Please Note : All job offers are contingent on the successful completion of pre-employment criminal history check.NOTE : ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.No phone calls or agencies, please.EEO / AA-M / F / disabled / protected veteran