Scheduler I

GI Alliance is seeking an experienced Scheduler I.

Duties of this position include, but are not limited to, the following:

Position purpose

Schedule patients for office visit and procedure appointments.

Responsibilities/Duties/Functions/Tasks

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist with high call volume
• Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)
• View patient visit notes, identifying problems & diagnosis listed and physician orders
• Confirming the accuracy of basic demographic information from all patients using established guidelines
• Becoming proficient in all aspects of gGastro EHR
• Actively review and work gGastro tasks daily
• Review and check physician schedules for accuracy on a daily basis
• Contact hospitals as needed to obtain appropriate anesthesia and anesthesia case numbers and document accordingly
• Mail out New Patients packet information and Scheduling Prep forms
• Obtain necessary Medical Clearance Forms from Primary Cary Physician offices
• Assist in patient registration and financial transactions
• May include recall scheduling
• View patient visit notes, identifying problems & diagnosis listed and physician orders
• Assist with check-in patients upon arrival at the office as well as check-out upon departure.
• Perform other duties as assigned
  
  

Qualifications

Qualifications

• Excellent written and verbal communication skills
• Excellent customer service skills are required
• Experience working in a medical office
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented
• Basic understanding of healthcare plans
• Be able to read and understand medical benefits.
• Bilingual is a plus.
  
  

Education: High school diploma or equivalent

Experience: 2-5 years of prior medical scheduling is preferred

Requirements for Level I Status

• Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
• Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.
  
  

Performance Requirements

• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi-task and prioritize.
• Self-motivated with initiative.
• Strong sense of ethics.
  
  

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran