What are the responsibilities and job description for the Host/Server position at Gianni’s?
Overview
We are seeking a friendly and enthusiastic Host/Server to join our dynamic team. The ideal candidate will have a passion for providing exceptional guest services and a strong understanding of hospitality. As a Host/Server, you will play a crucial role in creating memorable dining experiences for our guests while ensuring smooth operations within the restaurant.
Duties
- Greet guests warmly upon arrival and provide them with seating options.
- Manage reservations and maintain an organized seating chart to optimize guest flow.
- Take food and beverage orders accurately using the POS system, preferably Aloha POS.
- Serve food and drinks promptly while ensuring high standards of presentation.
- Communicate effectively with kitchen staff to ensure timely delivery of orders.
- Address guest inquiries and concerns promptly, maintaining positive guest relations.
- Assist in maintaining cleanliness and organization of dining areas and service stations.
- Collaborate with team members to provide excellent service during peak hours.
Qualifications
- Previous experience in a restaurant or hospitality setting is preferred but not required.
- Strong guest services skills with the ability to communicate effectively.
- Proficient phone etiquette for handling reservations and guest inquiries.
- Knowledge of POS systems, specifically Toast POS, is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others are essential traits for success in this role.
- Must be able to work flexible hours, including evenings and weekends. We are closed on Sundays.
Join our team today and be part of an exciting atmosphere where your contributions make a difference!
Job Type: Part-time
Pay: $15.24 - $17.08 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
- Night shift
Ability to Commute:
- Roanoke, VA 24015 (Required)
Work Location: In person
Salary : $15 - $17