Fitness Center Attendant

Shifts
Monday-Friday 4am/5am-1pm, 7am-4pm, 1pm-9pm, 4pm-10pm, 10pm-5am
Sat, Sun 7am-1pm, 1pm-7pm

About Us:
Under one roof, we proudly host Giant Fitness and Philly Girls, our Women-Only Fitness Center, at the Academy Plaza off Red Lion Road in Northeast Philadelphia! Our mission is to provide affordable, comfortable, and friendly fitness spaces that support the local economy while transforming unused commercial real estate into vibrant community hubs. We believe in creating safe, clean environments where members can thrive in their fitness journey while supporting surrounding businesses.

If you’re passionate about fitness, customer service, and being part of a team that makes a positive impact on the community, we’d love for you to join us!

What You’ll Do:
As a Fitness Center Attendant, you’ll be an essential part of our team, ensuring smooth operations and a pleasant member experience. Your responsibilities will include:

Customer Service:

• Greet members warmly and assist with check-ins.
• Provide potential members with accurate and easy to understand information about Membership Options.
• Address member alerts promptly and document interactions accurately.
• Answer any member questions, including providing instruction on proper equipment use.
• Create memberships for New Members, cancellation documents for ending Memberships, process Membership changes while providing a friendly and professional experience.

Facility Maintenance:

• Conduct regular walk-arounds every 30–45 minutes to ensure cleanliness in bathrooms, equipment areas, tanning booths, and other high-touch spaces.
• Sanitize surfaces and restock supplies as needed.
• Report all maintenance needs and low inventory to management.

Administrative Tasks:

• Process payments while providing a professional and friendly member experience.
• Report membership change requests to management.
• Manage cash handling procedures and stock snacks/drinks at the front desk.
• Answer phones with a professional and friendly attitude while being capable of providing callers with accurate information.

Teamwork & Professionalism:

• Collaborate with fellow team members to maintain a welcoming environment.
• Follow company policies such as no cell phones or food at the desk and take scheduled breaks.

Closing Procedures:

• Complete all tasks on the closing checklist (e.g., cleaning equipment, organizing weights).
• Secure the facility by locking doors and setting alarms before leaving.

What We’re Looking For:
We’re seeking enthusiastic individuals who are:

• Friendly and approachable with excellent communication skills.
• Organized with strong attention to detail (you’ll help keep our gym spotless!).
• Reliable team players who can work independently when required.
• Passionate about fitness and creating a positive member experience.

Why Join Us?
At Giant Fitness and Philly Girls Fitness Centers, we value our employees as much as our members! Here’s what we offer:

• A positive and supportive work environment where you can thrive and provide value to your community .
• Opportunities for growth within the fitness industry.
• Complimentary gym membership so you can stay active too!

How to Apply:
Ready to join our team? Apply here on really! or Send your resume and a brief cover letter explaining why you’d be a great fit for Giant Fitness to Contact@GiantFitnessClubs.com . We can’t wait to hear from you!

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount

Shift:

• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• Overnight shift

Application Question(s):

• Are you able to reliably commute to the Giant Fitness & Philly Girls Fitness Center located in Northeast Philadelphia?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Required)

Location:

• Philadelphia, PA 19114 (Preferred)

Ability to Commute:

• Philadelphia, PA 19114 (Required)

Work Location: In person

Salary : $13 - $14