What are the responsibilities and job description for the General Manager/Branch Manager position at Gibbs Truck Centers - Santa Maria?
Celebrating 56 yrs as a Medium/Heavy Duty Commercial Truck Dealer with 5 locations throughout Central California. Last 3 years, we were honored with “Presidential Top Dealer Award” in North America. Only 10 elite dealers won this award; in 2023 & 2024 we received Dealer-Of-The-Year runner up. It’s a wonderful place to work, good culture and be a part of our success story. The people & managers make our organization great. We could do it without them. Gibbs Truck Centers represents International, Isuzu, Cummins, Idealease and Gibbs Diesel Mechanics Center.
Seeking qualified and experienced General Manager to run an efficient, fully staffed, profitable commercial truck dealership & service department through productive staff, customer retention/conquest, cost controls, achievement of objectives and sales growth goals. Former Positions Held: Director, General Manager, VP, COO, Operations Executive.
Offer:
- Salary Commission, $140k - $200k (based on experience & performance)
- Relocation package- if applicable
- Paid Vacation, Sick
- Medical Insurance
- 401k 2.5% Employer Match
- Paid Training, Onboarding, Empowerment
- Family Atmosphere, Owner & Executive Team- Supportive & Available
- Hours: M-F 7:30am – 5:30pm, Saturday morning when needed
Responsibilities:
- Run and manage all aspects of dealership pillars with hands on approach(Truck Sales, Lease/Rental, Service, Parts)
- Management and Coaching of personnel(20-25 employees)
- Complete store profit & loss responsibilities including expense control, GP and attainment of sales goals and bottom-line results. Profitability goals.
- Responsible for recruiting, hiring, onboarding & developing employees.
- Maintain superior customer service through dealership top-notch culture
- Getting vehciles in service shop and out in timely manner
- Follow up
- Monthly Sales growth goals through local customer relationships
- Factory KPI’s, Customer service surveys
- Parts inventory management & purchases, Service technician’s efficiency/productive % and warranty
- Maintain building facilities & safe environment
- Asset & inventory control.(equipment, tools, company vehicles)
- Territory: Goleta to Paso Robles, Grow market share results in truck, parts & service, lease/rental
- Role is not limited to list.
- Have Fun
Qualifications:
- Minimum high school diploma or equivalent, required. College degree, preferred.
- Management Experience, 5 years required
- Operations Experience, 5
- Sales experience & Customer service expertise, 5 years required
- Consistent track record of successfully meeting and exceeding sales goals
- Strong computer skills, Knowledge of ADP/CDK, preferred
- Minimum 3-5 years of automotive experience, preferred
- Expert communication ability & phone skills
- Strong organization skills
- Understanding of inventory control & asset management
- Ability to overcome challenges and find solutions
- Professional appearance and strong work ethic
- A Leader
- Honest
- Ambitious, goal oriented, self-motivated and able to work within a dynamic environment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $140,000 - $200,000