What are the responsibilities and job description for the Outside Parts Sales (Heavy Duty Truck Parts) position at Gibbs Truck Centers - Santa Maria?
Gibbs Truck Centers (est. 1969) is a medium/severe service/heavy duty Commercial Truck Dealer with 5 locations throughout central California. For the past 26 years, the company has successfully earned “Circle of Excellence Award” for Service, Parts, Truck Sales, Body Shop, Finance & Lease/Rental. The last 3 years, the company celebrated “Platinum Prestige Standards”, which is the highest dealer ranking. In 2022, Gibbs Truck Centers was honored with the Presidential Dealer Award for Excellence. Top 14 Dealers in North America out 170. We could not accomplish it without our team. We have the best people in the business! We represent International, Isuzu, Cummins & Idealease. Gibbs Truck Centers offers a very competitive salary plus incentive tied to results, Healthcare Insurance, Vacation, Sick, and 401(k) 2.5% Employer Match available. Work with terrific people in a wonderful culture and come be a part of our successful story.
Gibbs Truck Centers is looking for an Outside Parts Sale Representative, who solicits parts business from assigned accounts, prospect for new Customers, acts as a public relations liaison for the Company, advises counter persons on sales and delivery information, and so much more.
Responsibilities
- Prospect for new Customers in a manner prescribed by Management
- Maintain client and prospect databases according to dealership standards
- Follow departmental procedures and complete paperwork using available systems tools
- Present new part opportunities during each visit
- Meet established performance criteria as established by Parts Manager
- Provide excellent customer service including problem identification and resolutions
- Communicates parts orders to Parts Counter crew.
- Reviews any special orders with the Parts Manager and obtains their approval.
- Obtains Parts Manager’s approval for any special pricing.
- Advises Parts Counter crew on delivery instructions.
- Acts as a public relations liaison for the dealership.
- Maintains professional appearance.
- Other duties as assigned.
Qualifications
- Medium/Heavy Truck Parts experience
- Knowledge in the area of truck specifications
- Excellent communication skills both written/verbal and effective listening ability
- Strong customer service and sales skills
- Bilingual communication valued
- Self-motivated, professional teammate who is motivated for success
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
