Epicor Product Manager

About Our Company - Prospiant, the agriculture technology business portfolio of Gibraltar Industries, Inc. (NASDAQ: ROCK), and the leading U.S.-based provider of turnkey controlled environment agriculture (CEA) solutions for growing fruits and vegetables. The company has expertise in custom-designed, manufactured, and installed greenhouses for research, education, and retail garden centers. Prospiant embodies long-term stability with the unmatched financial strength and end-to-end expertise of our heritage brands; gained during more than 150 years of combined business success.

We are trusted AgTech experts partnering to grow a prosperous and sustainable world. Our success in the produce, commercial, and cannabis markets couldn't be possible without our employees' commitment to our core values - Make It Better, Make It Right, Make It Together, and Make An Impact.

• Make It Better
• Challenges our way of thinking every day to exceed the needs of our customers and improve our business and workplace. Raises the bar and sets new standards.
• Make It Right
• Cares about doing the right thing for fellow employees, customers, and our communities. Holds high standards of ethics and safety and includes others. Does not look the other way when something is amiss.
• Make It Together
• Works collaboratively with others, across the organization, and with our customers. Fosters a culture that is inclusive of different perspectives and experiences.
• Make An Impact
• Approaches work and life with an intent to drive change and make a difference for our customers, investors, and community.

Gibraltar is a leading manufacturer and supplier of products and services for North American AgTech, renewable energy, residential, and infrastructure markets. By building solutions that make life better for people and the planet, Gibraltar advances the art and science of engineering, science, and technology to shape the future of comfortable living, sustainable power, and productive growing.

Guided by an inclusive, values-driven culture that celebrates and rewards different perspectives, we work together to create lasting positive impact on everyone our business touches. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com

Position Summary

The Product Owner - ERP is responsible for overseeing business activities surrounding the optimization and enhancement of Prospiant's Epicor ERP system to meet the company's business objectives. This role serves as the primary liaison between the business and the IT-ERP team, ensuring the system's capabilities are fully leveraged to meet the business' vision. The Product Owner is responsible for gathering and documenting requirements from all functional and business segments, communicating such requirements to the IT-ERP team, leading the user testing efforts to ensure the enhancements meet the original requirements, and leading training and adoption efforts to maximize the value of the changes.

Primary Responsibilities

• Act as the primary point of contact and internal expert within the business teams for the Epicor ERP system, driving system improvements and ensuring alignment with business needs.
• Work with all stakeholders across the business to prioritize enhancements and ensure that all projects delivered realize their value.
• Gather and document business requirements for enhancements to the ERP and work closely with business users across all functional and business segments.
• Develop a functional road map for enhancing the ERP
• Continuously evaluate and optimize workflows within Epicor to improve efficiency, accuracy, and data quality across functional areas.
• Define and determine priority of user stories, using Agile methodology working with the Product Owner(s) and the System Owner(s). Manage and prioritize the backlog.
• Manage system upgrades, enhancements, patches, and customizations; ensure appropriate testing and completion of SOX processes before implementation.
• Prepare for and align users for acceptance testing to ensure deliverables meet the requirements.
• Ensure data accuracy, integrity, and security within the system, adhering to the company's data governance policies.
• Manage release communication and change management.
• Create and manage dashboards and reports to provide insights into business operations, KPIs, and system performance.
• Coordinate with Epicor support and third-party vendors for system maintenance, troubleshooting, and enhancements.
• Communicate proactively across business and development teams, as well as internal and external stakeholders, as needed.
• Participate in steering committees for related application projects.
• Serve as the primary go-to person for ERP Processes, triaging of issues, and process remediation.
  
  

Position Qualifications:

• Bachelor's degree in information systems, Industrial Operations, Management, Finance, or equivalent.
• 5 years' of experience working with ERP project teams involved in product development.
• Epicor experience required
• 5 years' of experience working as a Product Owner, Senior Business Analyst, or Process Improvement.
• Experience in enhancing and implementing ERP systems for all business functions such as manufacturing, project management, supply chain, and finance.
• Experience in agile product development with a clear understanding of agile frameworks.
• Experience in gathering and documenting business requirements for the application, working closely with business users across all functional and business segments.
• Thorough understanding of business functional issues, interdependencies, and business structural concerns. Must be excellent at in-depth analysis of complex business processes.
• Ability to manage multiple priorities within deadlines and prioritize effectively, while maintaining high-quality work.
• Solution-oriented with a high sense of quality, attention to detail, accuracy, efficiency, and meeting tight deadlines.
• Experience with system implementation and enhancements in a publicly traded company environment.
• Strong organizational and multi-tasking skills able to set priorities, and work in a team with diverse cultural backgrounds.
• Team player who is also able to work independently and handle conflicting priorities while maintaining consistent quality performance standards.
• Experience with continuous improvement initiatives and change management activities.
• Excellent in written and verbal communication. Experienced with Presentations, strong interpersonal and customer service skills.
• Willingness and availability to travel ~20% of work time and perform other duties as needed.
  
  

Why Prospiant?

• Complete Benefits Package: Medical, Dental, Vision, Life Insurance, STD/LTD, 401(k) with company match
• Opportunities for career development and advancement
• Dynamic workplace
• Paid volunteer time off
• Education assistance
• Referral bonus
• Annual bonus opportunity
• Opportunity to get involved with employee resource groups and engagement events
  
  

Gibraltar is an Equal Opportunity Employer; and considers applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. In addition, Gibraltar will provide reasonable accommodations for qualified individuals with disabilities.

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