Office Coordinator - Hoopeston Clinic - Full Time

GENERAL SUMMARY

Oversee operations in front office re:check-in and check-out, scanning, medical records. Assist Office Manager in daily running of office. Help to achieve and maintain a pleasant environment to work in. Provide an atmosphere of high work ethics to serve the doctors and patients to the best of our ability. Is responsible for insuring the smooth running of Providers appointment book.

GIBSON AREA HOSPITAL & HEALTH SERVICES MISSION STATEMENT

To provide personalized, professional healthcare services to the residents of the Communities we serve.

PRINCIPLE DUTIES AND RESPONSIBILITIES

1. Assist Office Manager as needed.

2. Oversee the sorting of mail.

3. Perform or see that monthly audits for QA are done: Exit Lights, AED Check, Allergy Serum Orders, Spot check all departments for expired meds.

4. Respond to needs, complaints, or praises made regarding front office area, medical records, &/or scanning.

5. Assist in daily clinic operations.

6. Be liaison between Nursing staff and the front office.

7. Perform the responsibilities of Medical Records officer assist in scanning, records copying, etc.

8. Order office supplies as needed.

9. Prepare payable invoices for the managers final approval.

10. Assist office manager with reviewing office policies and procedures.

11. Other duties as assigned

PHYSICAL REQUIREMENTS

1. Requires sitting for long periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifts files or paper weighing up to 30 pounds.

2. Physical strength to perform the following lifting tasks:
Floor to waist - 20 pounds
14 to waist - 30 pounds
Waist to shoulder - 20 pounds
Shoulder to overhead - 10 pounds
Carry 30 pounds for 30 feet
Push 10 pounds/force for 15 feet
Pull 10 pounds/force for 15 feet

3. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier, dictation recorder, and such other office equipment as necessary.

4. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.

5. It is necessary to view and type on a computer screens for long periods and to work in an environment which can be very stressful.

REPORTING RELATIONSHIP

Reports to the Office Manager.

EDUCATION, KNOWLEDGE AND ABILITIES REQUIRED:

1. High School graduate or GED.

2. Must be familiar with CPT and ICD-10CM codes, either through education or experience as demonstrated by past performance.

3. Knowledge of medical terminology and the insurance industry.

4. Knowledge of grammar, spelling and punctuation to type correspondence.

5. Knowledge and skill in computer applications, photocopy machine, and calculator.

6. Ability to read, understand, and follow oral and written instruction.

7. Ability to sort and file materials correctly by alphabetic or numeric systems.

8. Ability to speak clearly and concisely.

9. Ability to establish and maintain effective working relationships with patients, employees, and the public.

10. Ability to deal courteously with patients, co-workers, and others.

11. Ability to communicate clearly.

12. Ability to multitask efficiently.

INFECTION EXPOSURE RISK LEVEL

Category III Minimum risk this job does not involve exposure to blood, body fluids, or tissue. Does not perform or help in emergency medical care or first aid as part of the job.

WORKING CONDITIONS

1. Work is performed in an office environment.

2. Involves frequent contact with staff, patients, and the public.

3. Work may be stressful at times.

4. Contact may involve dealing with angry or upset people.