Office Manager - Bloomington Clinic

Description

GENERAL SUMMARY
This is a department head and supervisory position which includes administrative work and the responsibility for the overall management of personnel and operation of the office.
GIBSON AREA HOSPITAL & HEALTH SERVICES MISSION STATEMENT
To provide personalized, professional healthcare services to the residents of the Communities that we serve.
PRINCIPLE DUTIES AND RESPONSIBILITIES
1.    Maintains confidentiality at all times
2.    Responsible for opening and sorting incoming mail including courier deliveries
3.    Opens payments received by insurance carriers and/or GAH.
4.    Prepares deposits for appropriate providers for GAH to deposit.
5.    Develops and assists in changes of Policies and Procedures.
6.    Coordinates maintenance repairs and upkeep.
7.    Oversees physical appearance for cleanliness and organization
8.    Responsible for ordering clerical supplies, clinical supplies, and Pharmaceuticals.
9.    Prepares monthly calendar of events, absences, birthdays, vacations, etc.
10.    Coordinates replacement staff for vacations, or sick employees.
11.    Reviews invoices for accuracy, codes for payment and forwards to GAH.
12.    Updates employee call lists as needed.
13.    Maintains employee personnel files.
14.    Reconciles and requests petty cash.
15.    Maintains "block-out" times in computer with corresponding physician/nurse     schedules.
16.    Attends Management meetings and serves as a liaison between hospital and     offices staff/physicians.
17.    Attends meetings with employee concerns, performance reviews and personnel     updates.
18.    Monitors and releases employee payroll to GAH.
19.    Interviews applicants.
20.    Completes performance improvements reports.
21.    Monitors education and improvement skills for employees. 
22.    Attends seminars pertinent to insurance, policies, registration, performance     improvement, HIPAA, etc.
23.    Records temperature logs.
24.    Assigns inspections for expired medication and supplies.  Keeps log for     inspections.
25.    Oversees that expired medications are being discarded in accordance with GAH     policy and procedure.
26.    Prepares records management/retention/destruction for offsite storage.
PHYSICAL REQUIERMENTS
1.    Has the usual sitting, standing, and stooping of regular office and clerical jobs.
2.    Requires manual dexterity to operate a computer, calculator, copy machine and     other office equipment.
3.    Occasional high stress work may require dealing with angry or potentially violent     people.
4.    Exposure to contagious diseases.
5.    Will work in an office with co-workers where traffic may be constant, subjecting     you to work interruptions, which can produce stress and fatigue.
6.    Involves frequent contact with staff, patients, and the public including outside     agencies.
7.    Works in an office where there are moderate discomforts due to dust or dirt.      There are exposures to print noise.
8.    May be required to work beyond regular clinic hours.
9.     Strength to perform the following lifting tasks:

•    Floor to waist - 20 pounds
•    14” to waist - 30 pounds
•    Waist to shoulder - 20 pounds
•    Shoulder to overhead - 10 pounds
•    Carry 30 pounds for 30 feet
•    Push 10 pounds/force for 15 feet
•    Pull 10 pounds/force for 15 feet

REPORT RELATIONSHIP
Reports to Administration
 

Qualifications

EDUCATION - KNOWLEDGE AND ABILITES REQUIRED
1.    Associates degree in business administration or related field preferred.      Equivalent medical office setting with the understanding of medical management     is acceptable.
2.    Minimum of four years of business office experience or appropriate education     may be substituted for experience.
3.    Proficiency in medical office management and ability to use computer systems to     manage the practice's business information.
4.    Knowledge of medical office procedures and medical coding and billing.
5.    Ability to recognize, evaluate and solve problems and correct errors. 
6.    Skill in establishing and maintaining effective working relationships with     physicians, employees, patients, organizations and the public.
7.    Willing to travel in order to manage alternate locations.
8.    Good communication skills to assist patients with billing questions and concerns, 
9.    Knowledge of medical terminology, medical coding, medical billing, and the     insurance industry.
INFECTION EXPOSURE RISK LEVEL
Category 3.  No Risk.  Your job does not involve exposure to blood, body fluids, or tissue.  You do not perform or help in emergency medical care or first aid as part of your job.
WORKING CONDITIONS
1.    Work is performed in an office environment and requires desk and counter work.
2.    Frequent contact with employees and outside agencies.
3.    May be required to work past normal office hours.
 

Salary : $60,000 - $80,000