What are the responsibilities and job description for the Automotive Service Advisor/Writer position at GIC Car Clinic?
Join the GIC Car Clinic Team!
Are you passionate about helping customers and driving sales? Imagine earning $80,000, $100,000, or even OVER $140,000 per year—all without working nights or weekends! At GIC Car Clinic, we offer competitive earnings based on your skills and contributions, along with outstanding benefits, including health insurance.
As we expand our shop’s capabilities and prepare for the opening of a second location, we’re seeking motivated, customer-focused individuals to join our team. At GIC Car Clinic, we value honesty, teamwork, and a positive attitude. If you’re a dedicated professional with a passion for delivering top-notch service, we’d love to have you on board!
Why Choose GIC Car Clinic?
- Exceptional Earnings: Unlock your potential with a performance-driven pay structure.
- Family-Owned and Operated: Be part of a close-knit, family-run business that values its team members.
- Collaborative & Positive Culture: Thrive in a supportive, team-oriented atmosphere.
- Work-Life Balance: No nights, no weekends—your personal time matters.
- Comprehensive Benefits: Health coverage, including medical, dental, and vision insurance.
- Secure Future: Simple IRA Retirement Plan with company match to help you plan ahead.
- Paid Time Off: Enjoy paid vacation days and holidays.
- Employee Perks: Discounts on auto services, ongoing training, and professional development opportunities.
- Comfortable Environment: Work in a climate-controlled facility—cool in summer, warm in winter.
- Established Reputation: Join a company with a 20-year history of excellence and a strong online presence.
- Great Clients & Team: Serve loyal customers alongside a dedicated, drama-free team.
At GIC Car Clinic, this isn’t just a job—it’s a career with room to grow. Whether we’re celebrating birthdays with home-cooked meals or ensuring our customers leave satisfied, we foster a positive and inclusive workplace where your contributions are valued.
Feeling stuck? Ready for a change? Join a team that genuinely appreciates and supports you. At GIC Car Clinic, you’ll collaborate with a great team, enjoy your work, and feel empowered every step of the way.
About the Position
We are currently seeking a Service Advisor, with the optional opportunity to grow into a Service Manager role for candidates who demonstrate exceptional skills and leadership capabilities.
No experience as a Service Advisor? No problem! While an automotive background is preferred, we’re happy to train candidates with strong sales and customer service skills. If you’re organized, thrive under pressure, and enjoy helping customers, you could be the perfect fit!
Responsibilities:
- Greet customers warmly and listen to their vehicle concerns.
- Provide clear and accurate estimates for repairs and maintenance.
- Communicate with technicians to relay detailed information to customers.
- Keep customers informed on the status of their vehicles and any necessary updates.
- Ensure all repair orders are properly documented and precise.
- Upsell services and recommend preventive maintenance to enhance sales.
- Handle customer complaints or concerns professionally and promptly.
- Manage schedules efficiently to maintain a smooth daily workflow.
- Oversee the ordering and tracking of parts to support timely repairs.
- Collaborate with the service team to meet customer expectations and shop goals.
What We’re Looking For:
- Strong Sales & People Skills: Build strong relationships and close sales effectively.
- Tech Savvy: Comfortable using phones, computers, and shop management software.
- Composure Under Pressure: Stay calm and focused in challenging situations.
- Multitasking Master: Balance multiple responsibilities while staying organized.
- Organized & Detail-Oriented: Ensure operations run smoothly with high accuracy.
- Willingness to Learn: Open to training and improving your automotive and service knowledge.
If you’re ready to join a company where your work is truly valued, apply today and start your rewarding career with GIC Car Clinic!
Job Type: Full-time
Pay: $71,280.00 - $142,560.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Shift:
- 8 hour shift
- No nights
Work Days:
- Monday to Friday
- No weekends
Application Question(s):
- Are you willing to undergo drug testing, in accordance with local law/regulations?
Education:
- High school or equivalent (Preferred)
Experience:
- Automotive Service Advisor: 1 year (Preferred)
- Sales: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- English (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $71,280 - $142,560