Automotive Service Advisor/Writer

Join the GIC Car Clinic Team!

Are you passionate about helping customers and driving sales? Imagine the opportunity to earn $80,000, $100,000, or even over $120,000 a year—without working nights or weekends! At GIC Car Clinic, our pay plan is commission-based, offering competitive earnings depending on your performance. Along with this, we offer outstanding benefits including health insurance.

As we continue to expand our shop’s capabilities and prepare for the opening of a second location, we’re seeking motivated, customer-focused individuals to join our team. At GIC Car Clinic, we prioritize honesty, teamwork, and maintaining a positive attitude. If you’re a hard-working professional with a passion for helping others and delivering top-notch service, we’d love to have you join us!

Why GIC Car Clinic?

• Exceptional Earnings: Unlock your earning potential with a commission-based, performance-driven pay structure.
• Family-Owned and Operated: Be part of a close-knit, family-run business that values each team member.
• Collaborative & Positive Culture: Work in a supportive, team-oriented atmosphere where you can thrive.
• Work-Life Balance: No nights, no weekends—your personal time matters to us.
• Comprehensive Benefits: Health coverage including medical, dental, and vision insurance.
• Secure Future: Retirement plan with company match to help you plan for the future.
• Paid Time Off: Enjoy paid vacation days and holidays.
• Employee Perks: Discounts on auto services, ongoing training, and professional development opportunities.
• Comfortable Environment: Enjoy working in a climate-controlled facility—air-conditioned in the summer, heated in the winter.
• Established Reputation: Join a company with a 19-year history of excellent service and a strong online presence.
• Great Clients & Team: Work with loyal customers and a dedicated, drama-free team of colleagues.

At GIC Car Clinic, this is more than just a job—it’s a career with room to grow. Our team enjoys a busy, thriving work environment, whether we’re celebrating birthdays with home-cooked meals or ensuring our customers drive away satisfied. We value a positive and inclusive workplace because we know it’s priceless.

Feeling stagnant? Ready for a change? Join a team that genuinely values and appreciates you. At GIC Car Clinic, you’ll do more than just work—you’ll enjoy your job, collaborate with a great team, and feel supported every step of the way.

We are currently looking for a Service Advisor who has the potential to grow into a Service Manager role. No experience as a Service Advisor? No problem! While an automotive background is preferred, we’re open to training candidates with strong sales and customer service skills. If you’re organized, handle pressure well, and love helping customers, you’re who we’re looking for!

Job Responsibilities:

• Greet customers warmly and listen to their vehicle concerns.
• Provide clear and accurate estimates for repairs and maintenance.
• Communicate with technicians to relay detailed information to customers.
• Keep customers updated on the status of their vehicles and any necessary changes.
• Ensure all repair orders are properly documented and accurate.
• Upsell services and suggest preventive maintenance to increase sales.
• Handle customer complaints or issues with professionalism and resolve them quickly.
• Manage schedules efficiently, ensuring a smooth flow of daily operations.
• Oversee the ordering and tracking of parts to ensure timely repairs.
• Work closely with the service team to meet customer expectations and shop goals.

What We’re Looking For:

• Strong Sales & People Skills: You excel at building customer relationships and closing sales.
• Tech Savvy: Comfortable using phones, computers, and shop management software.
• Composure Under Pressure: Ability to handle difficult situations with a calm and solution-focused mindset.
• Multitasking Master: Juggle multiple responsibilities while staying organized and accurate.
• Organized & Detail-Oriented: Attention to detail is key to keeping operations smooth and customer satisfaction high.
• Willingness to Learn: Open to training and improving your automotive and service knowledge.

If you’re ready to join a company where you’re truly valued and appreciated, apply today and start your rewarding career with GIC Car Clinic!

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Shift:

• 8 hour shift
• No nights

Work Days:

• Monday to Friday
• No weekends

Application Question(s):

• Are you willing to undergo drug testing, in accordance with local law/regulations?
• How is your driving record?

Experience:

• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Automotive Service Advisor: 1 year (Preferred)

Language:

• English (Required)
• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• San Jose, CA 95126 (Preferred)

Work Location: In person

Salary : $80,000 - $120,000