What are the responsibilities and job description for the Industrial, Senior Property Manager position at GID Investment Advisers LLC?
Industrial, Senior Property Manager | GID – Atlanta, GA
GID is a privately-held, vertically-integrated real estate company that owns, operates, and/or manages a portfolio of multifamily and industrial assets, and develops multifamily and mixed-use projects across the United States. The firm also operates a credit platform that aims to provide commercial real estate debt solutions for institutional borrowers. With corporate offices in Atlanta, Boston, Dallas, Dubai, New York and San Francisco, GID is an experienced real estate investor and manager supported by an integrated operating platform and has 60 years of experience across multiple asset classes. As of September 30, 2024, GID owns and/or manages $30.0 billion of assets under management across 57,000 apartment units and 28 million square feet of industrial and commercial space [1].
The Senior Property Manager position provides first-class property management oversight for our industrial portfolio located in the Atlanta area. Day to day responsibilities include the financial and operational management oversight for third party management team, supporting our asset management team.
RESPONSIBILITIES:
- Work closely with the asset management, leasing, marketing and accounting teams to provide the highest level of service to our tenants.
- Ensure that all GID policies and procedures are implemented and adhered to.
- Develop, implement and monitor day to day operational systems and processes to provide visibility into the goals, progress and obstacles of key initiatives.
- Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.
- Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks.
- Interface with third party property management teams and asset management to ensure property operations are maintained to company standards.
- Devise strategies for ensuring the growth of programs enterprise-wide and implement process improvements to maximize output and minimize costs.
- Conduct routine property inspections, promptly advising asset management of any property related repairs and recommendations.
- Review and approve all accounts payable batches in a precise and timely manner, ensuring that the property does not incur any late fees.
- Review and approve monthly rent edits, ensuring timely payment application and collection of rent.
- Visit with asset management and Director of Property Management regarding any late fee waiver request.
- Maintain personal and frequent contact with all tenants, vendors, and in-house departments, as needed.
- Respond to and resolve any after-hours emergency calls as needed.
- Notify asset management as to emergency situation, as deemed appropriate.
- Supervise, develop and train staff as needed for future growth and development.
- Provide effective and concise written and oral communication to supervisors, asset management and other team personnel.
- Resolve all day-to-day property management issues in a timely manner.
- Respond promptly to tenant requests or correspondence, following GID customer service standards.
- Ensure compliance with codes, regulations, and governmental agency directives.
- Regularly communicate employee performance expectations and complete annual performance reviews with respective team members.
- Support asset management, accounting, leasing, and marketing teams during due diligence and property disposition activities.
- Provide cost effective solutions to enhance property appearance, performance, and maintenance.
- Provide content, input, and data collection for all GID ESG initiatives.
- Ability to travel to local properties, and potential travel to other markets as role expands.
QUALIFICATIONS:
- Bachelor’s degree (BA/BS) from an accredited four-year college or university, and a minimum of ten years property management experience.
- Detail-oriented manager with ability to effectively multitask.
- 10 years of commercial property management experience with a preference to industrial experience.
- Strong problem-solving skills with a thoughtful, creative, and analytical approach.
- Superior knowledge of multiple operational functions and principles, including finance, customer service, production and employee management.
- Proven ability to plan and manage operational processes for maximum efficiency and productivity.
- Supervisory and strong communication skills, with the ability to foster strong relationships with tenants and GID team.
- Financial acumen and experience with reviewing annual budgets, reforecasts, and annual OPEX reconciliations.
- Computer proficiency in MS Office (Excel, Word, Outlook, TEAMS).
- Experience with Yardi Elevate and ABF preferred.
- CPM, RPA designations preferred.
Our company considers a range of factors including education and experience when determining base compensation.
This position is also eligible for bonus and benefits. For more information, visit: Benefits!
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GID is an Equal Opportunity Employer
[1]. See GID.com for details on the calculation of assets under management.
