What are the responsibilities and job description for the Front Desk Clerk position at Gideon Putnam Resort & Spa?
The opportunity
Delaware North Parks and Resorts is hiring a seasonal Front Desk Clerk to join our team at The Gideon Putnam in Saratoga Springs, New York. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.
Pay
$18.00 – $22.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
Join our fun, collaborative team at The Gideon Putnam Resort and Spa. Located in Saratoga Springs, New York, there’s so much to do in our small town including weekly live music events, world-class horse racing, natural mineral springs, walking trails, and golf courses.
- Health, dental, and vision insurance*
- 401k with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Free shift meal
- Employee discounts including 30% off restaurant and retail
- Friends and family discount on lodging
- Referral bonus – earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
- Available for full-time, year-round team members
What will you do?
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, post room and tax charges on guest accounts
More about you
- Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
- Ability to multitask, function in a professional manner under pressure from guests and supervisors
- No high school diploma or GED required
Physical requirements
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Shift details
Day shift
Evening shift
Holidays
Weekends
Gideon Putnam Resort & Spa
Who we are
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
A CLASSIC REFRESHED
The Gideon Putnam is NOW OPEN! All of the classic charm you know and love with a touch more of modern comfort. We took a hardship and made it into an opportunity to improve. After issues with our water main in January, we have made the best of our time and did extensive work on the entire hotel. We are excited to open with renovated guest corridors, guest rooms, Putnam's Restaurant, Saratoga Room, and many other touches throughout the property. Come and see all that is new at The Gideon Putnam.
Salary : $18 - $22
