What are the responsibilities and job description for the Returns Specialist position at GiftCash?
Job Description
We are seeking a highly motivated and detail-oriented Returns Specialist to join our fast-paced team.
This role is dedicated to the daily listing of our inventory on eBay. The ideal candidate must possess a deep understanding of online product listings, including condition grading (e.g., new, refurbished, and for parts).
Key Responsibilities
- Receiving & Inspection:
- Identify high-value inventory items for resale based on condition, market demand, and pricing trends.
- Inventory Management:
- Maintain accurate and up-to-date inventory records, ensuring all listed items are accurately represented in the inventory management system.
- Communication & Collaboration:
- Communicate with internal departments to resolve inventory discrepancies and provide updates on listed items.
- Warehouse & Equipment Maintenance:
- Maintain a clean and organized warehouse or receiving area.
- Pick and pack orders accurately and efficiently according to established procedures and guidelines.
- Utilize inventory management systems to track and locate merchandise within the warehouse.
- Conduct quality control checks to ensure that items meet our standards before they are shipped to customers.
- Prepare shipping labels and documentation for outgoing packages using shipping software.
Qualifications
- High School Diploma or equivalent (Associate's or Bachelor's Degree in a related field is a plus).
- 2 years of experience listing products on eBay or other online marketplaces.
- Strong understanding of product categories, especially tools, electronics, and appliance parts.
- Ability to evaluate product conditions accurately and determine appropriate listing descriptions.
- Proficiency with eCommerce platforms and inventory management systems.
- Ability to lift and move materials weighing up to 50 pounds.
- Excellent attention to detail, organizational, and problem-solving skills.
- Effective verbal and written communication abilities.
- Experience working in a fast-paced and dynamic environment.
Working Conditions
- Schedule: Monday to Friday, between 8:00 AM - 5:00 PM, with potential for overtime during peak seasons.
- Physical Requirements: Ability to lift and move heavy materials, stand for extended periods, and perform repetitive tasks as required.
Compensation
$30-35/hour
Benefits
- Payd Time Off (PTO)
- Payd company holidays
- Bonus - This position offers an uncapped bonus structure based on sales performance, providing unlimited earning potential. You will have the opportunity to earn other incentives based on your achievements.
Salary : $30 - $35
