What are the responsibilities and job description for the Sales Engineer, Transformers position at Giga Energy?
About the Role
As a Transformer Sales Engineer, you serve as the transformer technical expert within the sales organization. You provide essential technical guidance to the sales team, helping validate complex requirements and ensure our solutions align with customer specifications. Working collaboratively with other sales engineers who specialize in different areas (such as switchboards and high voltage systems), you review RFQs and POs for technical feasibility, engage in technical discussions with customers, and help maintain consistency across technical documentation, including engineering drawings and product nameplates. You also work closely with the Supply Chain team on existing orders to ensure manufactured products fully comply with customer requirements and specifications.
Role Responsibilities
- RFQ Technical Review: When a salesperson receives a complex transformer RFQ, collaborate with them to review technical specifications, determine manufacturing feasibility, identify any needed clarifications, confirm market pricing, and support accurate quote development.
- Invoice Technical Review: When a salesperson requests an invoice that includes a transformer, review our quote, customer-provided specifications, bid documents, and purchase order to ensure they align with each other and conform to our capabilities.
- Drawing Technical Review: When the Transformer Product Team shares a transformer engineering drawing and nameplate, review the document to ensure it matches our quality standards and check the design to verify it matches the specifications that appear on the quote & invoice.
- External Sales Technical Resource: When a salesperson needs assistance addressing technical transformer-related matters with customers, join customer calls and communications to provide direct technical expertise and support alongside the salesperson.
- Internal Sales Technical Resource: When a salesperson asks a technical transformer-related question, provide guidance on specifications, capabilities, and technical requirements. Support them in understanding customer needs, evaluating technical feasibility, and selecting appropriate solutions.
- Supply Chain Technical Resource: When the Supply Chain or Product Team encounters technical transformer questions or concerns related to an ongoing order, collaborate with them to proactively resolve issues, validate technical changes, and ensure manufacturing alignment with customer specifications.
- Technical Training Materials: Create training materials to teach the broader team about transformers, explaining fundamental concepts, product functionality, individual components, and technical specifications.
- Quote Tool Development: Assist with developing and maintaining our internal quote tools to ensure salespeople can accurately configure transformers to capture technical specifications and generate appropriate pricing based on design parameters.
About You
You bring deep transformer expertise and practical engineering knowledge, paired with exceptional attention to detail that comes from understanding how even the smallest technical specifications impact project success. Your meticulous approach is balanced by your natural ability to teach and explain complex concepts to diverse audiences. You dive into specification details while keeping sight of the bigger picture, managing multiple projects with both methodical precision and adaptability. Above all, you're driven by solving real-world infrastructure challenges and thrive in collaborative environments where you can share knowledge and learn from others.
Requirements
- Bachelor's degree in Electrical Engineering or related technical field and/or evidence of exceptional experience
- 2 years of experience in switchboard design, manufacturing, or application engineering
- Comprehensive knowledge of transformer specifications and industry standards (IEEE/ANSI/NEMA)
- Proven experience reviewing technical specifications and engineering drawings
- Strong technical writing abilities for documentation and training materials
- Experience in customer-facing technical roles
- Excellent project management skills with ability to handle multiple concurrent projects
