US Communications Lead

About Gigs

Gigs is an operating system for mobile services. We unlock new revenue opportunities and enable seamless user experiences. From tech giants to innovative startups, we empower businesses to effortlessly embed telecom capabilities into their platforms. Gigs is a category creator in one of the world's largest industries—telecom.

We're backed by leading VCs such as Ribbit Capital, Google's Gradient, and Y Combinator, as well as industry leaders such as the CEOs of Uber, DoorDash, and Instacart.

Gigs has one of the most talent-dense, ambitious teams in the world who have been in key roles at category leaders like Stripe, Shopify and Airbnb and are now bringing their experience to build the same in telecom.

The position

• You will drive the expansion of our US presence through a Communications lens: Your expertise lies in crafting a comprehensive and communication strategy tailored for the US market. This includes crafting compelling and creative narrative concepts that align with our growth objectives, translating industry insights into captivating story angles.
• You'll spearhead our media and public relations: You will define and own our US media relations strategy, ensuring to secure impactful media coverage to amplify Gigs voice and strengthen brand awareness. You will leverage your strong connections with the most influential media outlets and excel at building and driving valuable relationships.
• You'll be the vigilant guardian of competitor and market trends: Your vigilant monitoring of competitors' PR activities and staying abreast of industry trends ensures that our communication strategy remains competitive and attuned to the ever-evolving landscape. Your insights will ensure our positioning remains distinct, relevant, and compelling.
• You scale our executive visibility: Proliferate our founders as thought leaders by writing bylines, op-eds, and keynote speeches, leveraging their expertise to drive company credibility. This will include setting up speaking opportunities, podcast appearances, and editorial placements for founders and senior leadership at major industry conferences and events to proliferate Gigs executive presence across the US.
• You will be our ambassador in San Francisco and the US: You will spearhead initiatives to boost our visibility and position Gigs as an industry leader. This includes proactively securing speaking opportunities at high-profile conferences and events, ensuring our founders and spokespeople are featured in influential forums. Whether organizing impactful events or representing the brand at industry gatherings, you have the expertise to execute successful initiatives and drive meaningful engagement.
• You will collaborate across boarders: While you will independently drive our US communications efforts, you will work collaboratively with our Communications team in Europe, ensuring a cohesive approach that underscores our position as a market leader.
  
  

About you

• You have an extensive network of strong relationships to top-tier tech journalists and industry influencers.
• You have experience in high-growth B2B environments: You've spent 5-10 years navigating the challenges of high-growth B2B startups or leading tech PR agencies, showcasing your adaptability and resilience.
• You are a master of communication: Your written and verbal communication skills are exceptional, allowing you to convey complex ideas effectively and engage with diverse stakeholders.
• You have exceptional project management skills: Juggling multiple high-priority projects is second nature to you, thanks to your outstanding organizational skills and ability to maintain clarity in chaotic situations.
• You are proactive, creative, and hands-on: You take the initiative to tackle challenges, bring creativity to your work, and consistently think ahead in a fast-paced environment.
• You are collaborative and curious: You've had exposure to communications teams and possess a deep curiosity about productivity tools, demonstrating your ability to connect with different teams and your enthusiasm for exploring new technologies.
  
  
  
  

Remote Work at Gigs

At Gigs, we're remote-friendly, with a strong emphasis on meaningful in-person collaboration. While most of our work is done remotely, we encourage our team to connect regularly in our hubs, whether for focused teamwork, customer meetings, or brainstorming sessions that drive creativity.

• Gigs Pads: Our hubs in San Francisco, London, and Berlin are designed for teams to come together when needed—whether to collaborate on projects, meet customers, or simply change the scenery.
• Gigs Republic: Twice a year, the entire company gathers for in-depth team bonding, strategic sessions, and shared experiences to reinforce our culture and drive growth.
  
  

This blend of remote work and in-person collaboration ensures we maintain a dynamic, connected, and innovative team environment.

What We Offer

At Gigs, we believe in rewarding excellence. You'll receive competitive compensation and stock options to ensure you are truly part of our growth. Benefits/additional compensation for this role may include stipends for upgrading your home office or work setup, learning and development budgets to support your career growth and a free phone and international data plan (naturally).

If you're excited about pushing boundaries and helping us shape the future of telecom, we'd love to hear from you.

For more information on benefits, Gigs Pads, and life at Gigs, check out our Careers page.