What are the responsibilities and job description for the Players Club Representative position at Gila River Gaming Enterprises Inc.?
Job Description
Job Description
Closing Date : February 19, 2025 at 4 : 00 PM
Pay Rate : $18.00 per hour
This position provides guest relations and services to guests desiring membership in the player development system, provides excellent interpersonal skills towards both internal and external guests, provides guests with club membership, and information dealing with promotions, events, tournaments within the casino. Possesses a professional yet friendly attitude and acts as an ambassador to all guests by personally performing the following duties as well as demonstrating the GILA WAY.
Essential Duties and Responsibilities
- Promotes and provides excellent guest service experiences to both internal and external guests.
- Identifies, establishes, and inspires enrollments to prospective Players Club members both on the casino floor and the Players Club booth.
- Communicates properly with guests with reference to ticket redemption and preparation of player's club cards.
- Prepares new cards, replacement cards, and updates information in the player development system for guests.
- Performs other special projects and duties as assigned.
Skills / Requirements
Important Notes
As a condition of employment, all new hires must pass the following :
Pre-employment Alcohol / Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.
Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.
Salary : $18