What are the responsibilities and job description for the Care Coordinator-BHS-HHK-Sacaton position at Gila River Health Care Corp?
Position Summary : This Position provides care coordination services to clients enrolled or eligible to be enrolled with Gila River Health Care (GRHC). The Care Coordinator provides a link between the client, client support system, community, and other healthcare and social service professionals. The Care Coordinator addresses any barriers to care and provide referrals for needs such as food, housing, education, and mental health services. In addition, they conduct outreach to engage community residents, assist residents with health system navigation, and to improve care coordination. This position will also act as an advocate for the client with other service providers when appropriate to do so.
Critical Tasks :
- Primarily tasked with responding to Arizona Health Care Cost Containment System (AHCCCS) request for care coordination.
- Document contacts with clients and / or report any areas of concerns related to the client's behaviors / interactions in clinical records per policy.
- Maintains required paperwork and engage family members in accordance with AHCCCS.
- Abide by all applicable policies, procedures, and program standards of AHCCCS and other pertinent regulatory authorities.
- Conduct outreach, facilitate access to healthcare services and provide informal counseling / education / support in accordance with the AHCCCS guidelines for mental health. Ability to demonstrate a high degree of flexibility and competence in adjusting to clientele with varying degrees of traumatic experiences and complex psychological presentations.
- Ability to address a variety of diverse spiritual, emotional, and social needs in multiple environments of an often high-risk population, using a trauma-informed care approach while maintaining a high degree of professionalism and cultural awareness.
- Facilitates engagement of clients and their families in appropriate healthcare services.
- Ability to respond urgently to Immediate Jeopardy cases. This can include site visits to locations when AHCCS requires health and safety checks on clients.
- Other duties as assigned.
Required Qualifications :
