What are the responsibilities and job description for the Office Support Clerk-HR-HHK-Sacaton position at Gila River Health Care?
Position Summary: Provides high quality general clerical and administrative support services within a medical clinic or professional office by performing the following duties personally. Responsible for ensuringthat all critical tasks are fulfilled on a timely basis.
Critical Tasks:
- Plans, organizes and maintains all records, materials, references, manuals and correspondence to ensure reliable access and provisions of accurate information in response to acceptable requests under policy.
- Establishes and evaluates workflows and processes while identifying and recommending methods to improve efficiencies and eliminate redundant/inefficient activities.
- Complies fully with all patient/resident/employee records and information privacy regulations; state and federal. Takes all steps necessary to fully ensure patient/resident/employee data is handled with confidentiality and security measures.
- Maintains continually updated knowledge of regulatory and accreditation requirements that must be met and informs management of any potential conflicts between such requirements and enterprise activities.
- Accurately maintains and updates record filing systems.
- Prepares a variety of correspondence, reports and manuals as directed.
- Manages multiple calendars by prioritizing and arranging activities, appointments and events while taking all possible steps to ensure exceptional service to patients on a fully coordinated basis by many individuals.
- Assists in preparing and finalizing various presentations, charts, reports and correspondence.
- Utilizes multiple electronic interfaces such as computers, databases, scanners, printers, messaging and Internet connections. Operates computer to enter and retrieve data and to type correspondence and reports.
- Maintains high work productivity; efficiently completing all position duties.
- Distributes reports as authorized to all professionals requiring medical records access on a need-to-know basis
- Records and transcribes minutes of meetings/presentations.
- Demonstrates ability to regularly change priorities to accomplish all tasks despite frequent interruptions.
- Demonstrates ability to clearly communicate, both orally and in writing, while performing all essential functions.
- Demonstrates ability to relate to diverse cultures and specifically the Gila River Community and/or other Native American cultures and community health services.
- Performs other special projects and duties as assigned.
Required Qualifications:
- High School Diploma, with Associates Degree in Health Information Management or Business Administration preferred.
- 1 to 4 years of office/clerical experience; licensed medical facility preferred.
- Demonstrated ability to relate to diverse cultures and specifically the Gila River Community and/or other Native American cultures.