ERP Manager

Do you consider yourself to be a highly technical, strong communicator with the desire to work in a team environment on complex projects? Gilbane is seeking an ERP Manager to be responsible for the Maintenance, Integration, and Configuration of the ERP application. This person manages a team of ERP specialists and developers and works with Subject Matter Experts to deliver new features and modifications. This role works with the Software Vendor to manage licenses and budget requirements. This role will sit primarily in the office.

Who are we?

As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more!

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Who are you?

You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual.

You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane’s business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future.

Your core values match Gilbane’s: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship.

What’s in it for you?

Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader.

General

• Coordinate and manage the organization’s use of master files, roles, user views, data control, reporting, and data integrity
• Oversee and execute on-going maintenance and improvement projects
• Brief departments heads and data “owners” on data and system corrections
• Coordinate across Business Administration and system users the creation of new reports, dashboards, analytical tools.
• Design and manage Change Management requests, approval and tracking process
• Advise and implement the optimization of quality control measures
• Manage and track the status of all system changes, tests and upgrades tasks
• Advise on communications to the organization about system upgrades or functionality

User Support and Experience

• Research and survey end user needs
• Organize trainings and promote the use and education of ERP across the organization
• In coordination with core business units, lead the design and development of documentation and end user quick guides as needed
• Manage the process of designing, creating, implementing, and maintaining dashboards, reports, and analytical tools
• Train and support users on the use of dashboards, data extraction, etc.
• Review Help Tickets, complaints and recommendations from end users

External Vendors and Parties

• Serve as the lead point of contact with the ERP vendor
• Manage workplans and annual budgeting for third-party engagement
• Manage support requests with the ERP vendor and related ERP support vendors

EXPERIENCE/EDUCATION

• Minimum 5 years’ experience managing enterprise grade business applications and Application Development teams
• Or equivalent combination of education and experience

KNOWLEDGE, SKILLS & ABILITIES

• Effective management and leadership skills; provide clear direction to direct reports
• Excellent listening, speaking, and writing skills allowing successful communication with team members and management
• Demonstrated positive team attitude and ability to interact with diplomacy and tact with internal and external business process partners
• Ability to work independently and motivated to seek opportunities for mastering unfamiliar tasks
• Ability to align technology plans in support of strategic business objectives
• Experience in Agile Methodologies such as Scrum Framework
• Experience in CMiC ERP software is a plus
• Experience working in the field of construction is a plus

Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
For Providence, RI this ranges from $101,000.00 - $135,000.00 plus benefits and retirement program.

For Boston, MA and Arlington, VA this ranges from $118,000.00 - $160,000.00 plus benefits and retirement program.

Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.

Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.