Optician/Sales Associate

Job Title: Optician/Sales Associate

Location: Virginia Beach/Norfolk

Travel Required: As Needed

Contact: Nicole Willis, Practice Manager

Position Type: Full Time

Job Description: An Optician / Sales Associate that is a vision care professional that helps patients be properly fitted with eyeglasses, after obtaining prescriptions from Optometrists and/or Ophthalmologists. Opticians also assist customers to decide which eyeglass frames to purchase to best fit their face shape and prescription.

About Gilbert Eyecare: Gilbert Eyecare (GEC) has provided Hampton Roads with exceptional eye care and one of a kind eyewear for over 50 years! Gilbert Eyecare was founded in 1971 by Mark Gilbert and it remains family owned to this day! Dr. David Gilbert, Mark’s son and GEC owner, has taken his father’s values of excellent customer service and outstanding patient care and carried them on.

Job Requirements:

• Sincere passion for individual customer care and interaction with a talent for building relationships.
• Commitment to creating exceptional experiences.
• Clear and careful communications.
• Self-motivated, quick learner.
• Must be a team player, organized and detail-oriented with the ability to multi-task with a clear focus on customer satisfaction.
• This position requires advanced communication skills and follow-through.
• Not required to be a licensed Optician; WE WILL TRAIN YOU!

Knowledge and Responsibilities:

• Personally assist customers by giving prompt, courteous and professional service.
• Assist customers in frame and lens selection.
• Accurately complete all required paperwork.
• Accurately measure and order customer spectacles.
• Handle customer questions and concerns in a profession and courteous manner.
• Follow proper procedures when accepting payments.
• Accurately collect and post monies for customers.
• Share store maintenance and cleaning duties with co-workers by maintaining well organized work areas, greeting customers, answering telephones, inputting data, dusting merchandise displays and vacuuming.
• Maintain and continually develop professional dispensing skills and knowledge.
• Maintain good working relationships with other employees, customers and vendors.
• Encouraged to participate in the Optician Apprenticeship program if not already licensed.
• Protect all company assets including inventory, cash, credit card drafts, bank deposits and equipment.
• Project a positive attitude toward all company objectives and directives.
• Demonstrate teamwork at all times, including attendance at staff meetings and other training or company functions as required.
• Demonstrate dedication to honest and ethical business practices at all times.
• Uphold company stands to professional behavior in all business dealings.

Benefits:

• 401(k)
• Health Insurance Available
• Employee Discount
• Paid time off
• Flexible schedule
• Professional development assistance
• Sales Bonus Incentive

Benefit Conditions:

• Waiting period may apply

Schedule:

• Monday – Friday (8 hours): typical start time is 8:30 a.m. & typical end time is 5:00 p.m.
• Every other Saturday (10:00 am – 2:00 pm)

Education:

• High school or equivalent (preferred)

Experience:

• Proven work experience as an Optical sales associate, retail sales representative or similar role: 1 year (required).
• Must present in a fashionable and professional appearance.

This job is ideal for someone who is dependable, people-oriented, adaptable/flexible, detail-oriented and achievement-oriented, enjoys working with little direction and thrives in a high pressure environment.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Required)

Work Location: Multiple locations

Salary : $16