What are the responsibilities and job description for the Service Writer position at GILLESPIE CHEVROLET?
Job Description
GILLESPIE CHEVROLET, in Union Springs, NY is looking for a Automotive Service Writer for their very busy service shop. Our shop is an excellent place to work and we offer TOP PAY plus bonuses for the right individual as well as:
Responsibilities and Duties
- Schedule service appointments
- Greet customers in a timely, friendly manner and obtain information
- Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer
- Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; entering RO into service database system.
- Provide the client with an accurate estimate of repair or maintenance cost, and/or a minimal diagnostic fee with explanation of associated cost, detailing problems and pertinent information, and secure client authorization of repair or service.
Qualifications and Skills
- High School Diploma or Equivalent
- Minimum of 6 Months Experience in Customer Service Position
- Fluent English--Bilingual a plus
- Automotive Knowledge Preferred But Not Required
- Quality Focus, Productivity, and Product Solving
- Strong Teamwork and Communication Skills
- Out-going personality with experience at developing relationships
- Can work in a fast-pace environment, are organized, and can manage time efficiently
- Must have valid driver's license
Job Type: Full-time
Pay: From $41,500.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Shift:
- 8 hour shift
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Syracuse, NY: Relocate before starting work (Required)
Work Location: In person
Salary : $41,500
