What are the responsibilities and job description for the Client Relations Manager position at Gilson?
Key Responsibilities
The Customer Support Coordinator will be responsible for:
- Responding to customer inquiries via phone, email, and chat
- Processing sales orders, returns, and other customer requests
- Managing customer data and updating our CRM system
- Developing and maintaining knowledge of our products and services
- Collaborating with cross-functional teams to resolve customer issues
In addition, you will need to:
- Communicate effectively with customers and internal stakeholders
- Maintain accurate records and reports
- Meet productivity and quality standards
- Stay up-to-date on product knowledge and industry trends
If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
