What are the responsibilities and job description for the National Account Manager position at Giltner Transportation?
About the job
The successful candidate will be responsible for identifying leads and selling logistics solutions through a consultative sales approach, by integrating Giltner's suite of services. You will be responsible for building relationships throughout Giltner and the client's organization. The right candidate will facilitate the smooth execution of business by communicating clearly with operations and ensuring the ongoing service and growth of your accounts.
JOB DESCRIPTION :
The National Account Manager is responsible for effectively managing the portfolio of business for assigned accounts. The NAM will also be responsible for building and maintaining a diversified and comprehensive sales pipeline. In addition, the NAM is responsible for bringing on new high-level customers based on objectives set each year. Takes ownership of all aspects of their client base including KPI reviews, problem-solving, rate reviews, and any other tasks deemed necessary. Total client ownership while establishing strategic account relationships and striving for exceptional customer service. People management responsibility as it relates to customer workflow and establishing processes for staff to follow that will ensure an excellent customer experience.
COMPETENCIES
- Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
- Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.
- Collaborating - Working with others to help a team or group achieve its goals.
- Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
- Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
- Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
- Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
JOB RESPONSIBILITIES
REQUIREMENTS
EMPLOYEE BENEFITS
Employment Type
Full-time (on-site)
