What are the responsibilities and job description for the Customer Service/Sales Representative position at Ginger Fate Agency - Farmers Insurance?
Overview:
**Must have an active Property/Casualty or Life/Health License to apply.**
We are seeking a motivated Customer Service/Sales Representative to join our team. Our agency is looking for a team-player who is driven to succeed. This role includes both customer service and sales responsibilities involving existing and potential clients, focusing on customer service work.
Responsibilities:
- Handle incoming customer inquiries via phone, email, and in-person
- Process payments and handle cash transactions accurately
- Perform data entry and maintain customer records
- Resolve customer issues in a professional manner
- Collaborate with team members to meet and exceed agency goals
- Conduct outbound calls to potential and existing customers
- Provide exceptional customer service via phone, email, or in-person
Requirements:
- Previous experience in customer service or sales is preferred
- Strong verbal and written communication skills
- Excellent attention to detail and problem-solving abilities
- Ability to work effectively in an office environment
- Strong understanding of office procedures and computer skills
-Ability to handle multiple tasks and manage time effectively
Benefits:
-Flexible schedule
-Paid time off
-Achievable individual and team bonuses
-Opportunities for advancement
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Flexible schedule
- On-the-job training
- Paid time off
- Professional development assistance
License/Certification:
- Property & Casualty License (Required)
- Life & Health Insurance License (Preferred)
Ability to Commute:
- Clare, MI 48617 (Required)
Work Location: In person
Salary : $15 - $18