Inside Sales Rep

Job Description

Job Description

Overview :

Shaka Wear is a streetwear brand founded in the Los Angeles area that is globally recognized. We specialize in attire that consists of heavier fabric and longer lasting color. Within the hip-hop and skateboarder communities, we are considered the best in the industry. Currently we are seeking an Inside Sales Rep (ISR).

The ISR will be responsible for generating new business and maintaining relationships with existing clients in a wholesale or retail setting selling products to our customers patrons. You will be responsible for gaining new leads and converting them into ongoing customers by building lasting relationships.

Responsibilities :

• Develop meaningful relationships with customers while encouraging trust and loyalty.
• Stay informed about industry products, trends, and competitor activities.
• Understand and demonstrate varied features of products to customers.
• Collaborate with marketing team to align sales strategies.
• Meet and exceed sales goals and objectives set by leadership.
• Communicate with customers to understand their needs and identify sales opportunities.
• Conduct new sales opportunities using outbound cold emails / calls to generate leads.
• Research and establish quality leads.
• Answer customer questions and resolve all concerns.
• Upselling products.
• Prepare and deliver sales presentations to prospective clients.
• Follow up on all leads to further sales processes.
• Negotiate contracts and close sales deals.
• Maintain and update customer relationship management (CRM) systems.
• Provide post-sale support to ensure customer satisfaction.

Qualifications :

• Sales experience in the apparel industry preferred.
• College degreed candidates preferred or comparable years of experience.

Skills :

• Proactive customer research.
• Ability to produce customized sales pitch.
• Demonstrate insight regarding how our product benefits the customer.

Work Location : In-Person

555 E Jefferson Blvd.

Los Angeles, CA 90011