What are the responsibilities and job description for the Dispatcher position at Giorgio Fresh Company?
We are seeking outstanding individuals to join us at our Blandon facility. This is a great opportunity for an individual to work in an established and growing organization.
Job Summary: Works with drivers, dispatching routes, providing updates to internal and external customers, and assisting in other transportation related activities such as customer management, backhauls, and fleet management.
Essential Functions:
- Dispatches both company and third party carriers
- Monitors driver status and provide updates.
- Reports late trucks and issues to sales and internal teams.
- Assists with fleet breakdowns and issues by using our fleet companies.
- Issues lumper payments for drivers.
- Coordinates with outside carriers to maintain the expected level of service as set by the current driving force.
- Maintains geographical knowledge including general knowledge of highway systems in the regions in which the drivers work and including the entire logistics area.
- Based on driver feedback, confer with customers and/or sales personnel in order to address questions, problems, and requests for drivers, equipment, pickups, and deliveries
- Considers driver concerns to maintain driver safety and retention. Assist drivers dealing with unexpected situations such as a closed loading docks, overweight loads, and any type of accidents or equipment breakdowns.
- Works with shipping and yard jockey drivers to ensure trailers are loaded on-time.
- Attends training programs and meetings in order to stay current on all transportation issues, including transportation laws and requirements, enhancement to transportation, policy and procedures.
Required Knowledge, Skills and Abilities:
- Proficient in Microsoft Office including Excel and Word.
- Desire to help our drivers
- Work effectively, efficiently with co-workers in a team environment
- Ability to communicate effectively both verbally and written English
- Ability to establish and maintain effective working relationships with co-workers, supervisors, and vendors.
- Ability to independently resolve problems.
- Ability to prioritize multiple requests.
- Ability to work independently under minimal supervision
- Ability to handle confidential and sensitive documents related to driver staffing, pre-screening, and accident investigations.
- Being extremely detailed oriented is imperative.
- Excellent phone etiquette
- Knowledge of Federal Motor Carriers hours of service regulations.
- One to three years of Logistics experience preferred.
At our company, we offer competitive compensation packages, comprehensive benefits, and opportunities for career growth. If you are a motivated individual with a passion for logistics and a drive for excellence, we would love to hear from you. Apply today to join our dynamic team as a Logistics Specialist!
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
Work Location: In person
Salary : $22