What are the responsibilities and job description for the Director of First Impressions position at GIOVANNI FOODS?
Be the Face & Voice of Giovanni Food Company!
Are you an organized, detail-oriented, and customer-focused professional with a passion for creating exceptional first impressions? Do you thrive in a fast-paced environment, juggling multiple priorities while keeping a smile on your face? If so, we want YOU to join our team as our Director of First Impressions & HR Support!
Who We Are
Giovanni Food Company is a third-generation, family-owned food manufacturer in Baldwinsville, NY. We pride ourselves on teamwork, collaboration, and innovation. We support one another and believe that no task is too small when it comes to making our workplace great. Whether it's jumping in to help another department, brainstorming new ideas, or making someone’s day better, we embrace a culture of support and excellence.
What You’ll Do
As our Director of First Impressions & HR Support, you’ll be the go-to person for creating a best-in-class experience for employees, visitors, and customers. Your role is highly visible and essential in keeping our operations running smoothly. Key responsibilities include:
?? First Impressions & Guest Experience
- Greet and assist all visitors, candidates, and customers with warmth and professionalism.
- Manage visitor check-ins, PPE distribution, and paperwork processing.
- Answer and direct calls on a multi-line system while maintaining a friendly and helpful demeanor.
?? HR Administrative Support
- Process payroll timecards and administer attendance tracking.
- Assist with new hire onboarding, including setting up learning management and safety systems.
- Handle employment verification requests and maintain employee records.
- Support the HR team with projects, events, and reports.
?? Office & Event Coordination
- Manage office supply inventory and process purchase orders.
- Lead the Charitable Giving Committee and assist with company events.
- Oversee employee engagement initiatives, including recognition programs, company celebrations, and special occasion gifting.
?? Access & Security Management
- Issue and track employee and visitor access cards.
- Maintain contractor and vendor documentation.
What You Bring to the Table
? Highly Organized & Detail-Oriented – Complete work tasks and projects correctly, efficiently and in a timely manner.
? Excellent Time Management – You can balance multiple priorities and adapt without frustration.
? Exceptional Customer Service Skills – You are friendly, deferential, and always professional.
? Strong Communication Skills – You can effectively interact with employees at all levels and external visitors.
? Tech-Savvy – Proficient in Microsoft Office and comfortable learning new systems.
Why Join Us?
? Family-Owned, Team-Driven Culture – We support each other and collaborate across departments.
? Growth & Development Opportunities – Expand your skill set and grow within the company.
? Engaging Work Environment – No two days are the same! You'll interact with people from all departments.
? Make an Impact – Your role is critical to shaping the experience of employees, customers, and visitors.
?? Ready to be the welcoming face and driving force behind our company’s success? Apply today and join a team that values you!
