Retail Specialist Part time

Job description

The Retail Specialist assists in the day-to-day operation of Girl Scouts Heart of the Hudson (GSHH) retail shops and helps to ensure inventory meets the needs of GSHH membership and visitors. S/he provides excellent customer service to help increase GSHH’s revenue.

JOB RESPONSIBILITIES:

· Actively participates in the development and implementation of an annual plan of work to direct the day-to-day operations of the shop and help ensure sales goals are achievable.

· Develop and implement procedures, including store hours of operations that provide for shopping convenience.

· Provide outstanding customer service to all.

· Ensure retail operations present a positive image of GSHH and Girl Scouting, and ensure procedures are efficient, effective and work in conjunction with the other retail shops.

· Perform check out duties, balance sales drawer on a daily basis, make appropriate bank deposits, provide a daily sales report, and other reports as requested.

· Implement an inventory control system. Conduct periodic and annual inventories and maintain appropriate inventory to meet seasonal and special needs of GSHH customers.

· Implement strategies and plans to improve customer service, ensure the customers’ needs are met, complaints are resolved, and service is quick and efficient.

· Assist in the placement of products and displays to effectively maximize sales and profitability; stock shelves.

· Utilize Point of Service software, OpSuite, to finalize sales.

· Keep abreast of GSHH program activities and events to recommend new merchandise.

· Create and market special events and promotions to draw girls and volunteers to the stores.

· Enter receivables into Point of Service System

· Maintain a Customer Service focus for both internal and external stakeholders.

· Perform other duties as assigned.

Job Type: Part-time

Pay: $16.50 per hour

Expected hours: 15 – 20 per week

Benefits:

• Employee discount
• Paid time off

Work Location: In person

Salary : $17