What are the responsibilities and job description for the Member Support Specialist position at Girl Scouts of Eastern IA and Western IL?
Join our dynamic team as a Part-Time Member Support Specialist at the Girl Scouts of Eastern IA and Western IL, based in West Burlington, Iowa! This role offers the fantastic opportunity for hybrid work from home or office, providing you with the flexibility to maintain a balance between your personal and professional life. You'll engage directly with our members, delivering top-notch customer service and showcasing your phone sales skills in a supportive environment. At $16 per hour, this position allows you to make a difference while being part of a vibrant and energetic culture.
If you're a problem solver with a passion for service, we want to hear from you! You will receive great benefits such as hybrid work flexibility and professional development. Here, you can develop your career while embodying our core values of empathy, integrity, and customer-centricity in every interaction.
Your day as a Member Support Specialist
As a Part-Time Member Support Specialist at the Girl Scouts of Eastern IA and Western IL, you will play a pivotal role in supporting our recruitment efforts. Your primary focus will be on converting prospective members into registered members through effective inside sales techniques. Utilizing your exceptional customer service skills, you'll engage with potential members, addressing their inquiries and highlighting the benefits of joining our organization. This position requires a smart, empathetic approach, ensuring that each conversation fosters confidence and showcases the character that defines our values. By leveraging your phone sales abilities, you will not only contribute to our growth but also make a meaningful impact on young lives in the community.
Are you the Member Support Specialist we're looking for?
To thrive as a Part-Time Member Support Specialist at the Girl Scouts of Eastern IA and Western IL, you will need a combination of relevant skills and experience. An Associate's degree or higher, or two years of related work experience, will set a solid foundation. Prior experience in a customer service environment, particularly in inside sales, is crucial for converting prospective members into registered participants. Effective communication skills-both written and verbal-are essential as you'll engage with potential members through various mediums.
Proficiency in Microsoft Office Suite, including Outlook, PowerPoint, Word, and Excel, is necessary for daily tasks. Additionally, familiarity with Salesforce software will aid in managing leads efficiently. A genuine belief in and support for the Girl Scouts' mission is imperative, along with the commitment to become a registered Girl Scout member. Your ability to embody our values while connecting with others will be key to your success in this role.
Our team needs you!
If you think this job aligns with your requirements, then submitting an application is simple. Good luck!
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary : $16
