Community Engagement Specialist

Description

Company Overview

Girl Scouts of Greater Los Angeles (“GSGLA”) is the largest girl-serving nonprofit agency in the Los Angeles region. Our mission is to build girls of courage, confidence, and character, who make the world a better place. www.girlscoutsla.org. Our core values of Integrity, Clarity of Purpose, Accountability and Respect represent how we behave on a day-to-day basis. These are the specific behaviors that are imperative and encouraged in our company culture. We are committed to building a diverse staff that reflects the communities we work alongside, and we value diversity, equity and inclusion in our workplace. We encourage all qualified individuals to apply, and strongly encourage people from underrepresented groups to apply. In addition, reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Position Summary 
The Community Engagement Specialist is responsible for developing and executing effective recruiting strategies to increase awareness and participation in Girl Scouting through a variety of in person meetings, presentations, and networking opportunities with community organizations, corporations, schools, educators, faith based institutions, and other community constituents. They are responsible for securing adult volunteer participation through community cultivation, lead generation and follow-up in assigned geographical area. 

 
Essential Duties and Responsibilities 

• Responsible for achieving key recruitment targets critical to the attainment of the council’s goals for girl and  adult membership through implementing membership strategies in assigned areas. 
• Designs and implements a comprehensive plan for girl and adult membership growth in targeted areas by researching market data, membership trends, and other pertinent information relevant to designated geographic areas.
• Creates and implements membership recruiting marketing strategies relevant to the council’s strategic plan and annual business plan including cultivating and organizing communities to result in increased girl and volunteer leads. 
• Prepares action plans and schedules to identify specific targets and to project the number of contacts to be made to result in meeting membership goal.
• Prepares variety of status reports, including activity, follow-up, and adherence to goals. 
• Plans and implements recruitment activities/events. Represents Girl Scouts of Greater Los Angeles at local events, fairs and festivals. 
• Utilizes the council’s customer relationship management system to support pursuance and conversion of leads throughout the recruitment process. 
• Follows-up on new leads and referrals resulting from field activity in a timely fashion. 
• Tracks and follows up on progress of potential leaders, through completion of onboarding process. 
• Seeks new  opportunities  and  maintains  relationships  with  area  schools,  school  districts,  community organizations, agencies and leaders, educators and faith-based institutions to increase awareness of and participation in Girl Scouting. 
• Cultivates  relationships  with  appropriate  community  leaders,  organizations,  and  businesses  to  support recruitment efforts within targeted areas to positively impact membership growth. 
• Provide and ensure professional, superior customer service is provided to all internal and external customers. 
• Recruits Service Unit Recruiters and school organizers to maximize recruitment efforts in assigned areas. 
• Works with troops to recruit members to ensure that minimum girl capacity is met. 

Qualifications

Recommended Education, Training and Experience

To perform effectively in this position, the incumbent is required to have: 
 
Outstanding Interpersonal and Communication Skills. Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff. Excellent selling, communication, and negotiation skills. 
 
Customer Responsiveness. Seeks and acknowledges the views and ideas from customer (internal and external);  identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement. 
 
Project Management. Demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines, formulate short- and long-term project goals, objectives, schedules, and priorities in line with
council goals; anticipate issues, obstacles, or opportunities that may impact plans or actions; establish courses of
action for accomplishing goals while attending to and incorporating information obtained during day-to-day
administrative tasks. 
 
Excellent independent decision-making skills and strong resourcefulness. Proven record of functioning as a  self-starter who can work independently with minimal oversight and take initiative; demonstrated flexibility, adaptability, self-management, and organization.  Highly motivated and target driven with a proven track record in sales.

Additional Position Requirements

• Bachelor’s degree or equivalent experience in lieu of education
• English/Spanish bilingual oral and written communication (required)
• Knowledge of the basic principles of marketing (for example, market identification and segmentation, interpretation and use of market data).
• Experienced in sales process and management of leads. Proven experience in setting ambitious goals with energy and confidence to drive to achieve those goals.
• Ability to create and deliver presentations tailored to the audience needs.
• Volunteer experience preferred
• Ability to use technology and learn new applications
• Must be able to commute an average of 400- 600 miles a month

GSGLA Employee Requirements

• Comply with state-mandated reporter training
• Attend GSGLA signature events and/or other activities as assigned

Required Knowledge, Skills and Abilities

• Ability to spend time sitting, utilizing the computer, and standing and walking throughout the facilities.
• Ability to travel via personal vehicle or public transportation to various facilities throughout the region.
• Ability to lift up to 15 pounds periodically 
• Flexibility to attend evening and/or weekend meetings and/or events 
• Able to perform this job safely, without endangering the health or safety of themself or others.

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Benefits / Other 
GSGLA and its employees support an inclusive environment and values the individual traits, skills and talents of all staff, volunteers, girls, prospects, and donors. Employees of GSGLA receive a competitive slate of benefits and paid time off, including the closure of its offices the second and fourth Monday of every month. Full time staff are eligible to opt into plans that cover Medical, Dental, Vision, Life and even Pet Insurance, as well as a 403b plan. 
 

Vaccination Policy

Girl Scouts of Greater Los Angeles requires its employees to be vaccinated against COVID-19, subject to certain exemptions as required by law. New hires working at Girl Scouts of Greater Los Angeles must be fully vaccinated upon hire. Please contact the People & Culture Department for a copy of the vaccination policy.

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary : $68,557