What are the responsibilities and job description for the Girl Scout Retail Associate Specialist position at Girl Scouts of North East Ohio?
About the Position
We are seeking a Girl Scout Retail Associate Specialist to join our team at the Girl Scouts of North East Ohio. As a key member of our retail operations team, you will be responsible for delivering exceptional customer service, managing inventory, and maintaining accurate records.
You will work closely with colleagues to ensure a seamless shopping experience for our customers. Your responsibilities will include maintaining accurate records, balancing cash drawers, and processing cash receipts within council policy guidelines. Additionally, you will assist with inventory controls, physical inventory, and stock management, ensuring shelves are attractively displayed and merchandise is properly priced.
Main Responsibilities:
- Provide excellent customer service, answering inquiries and resolving issues in a timely and friendly manner.
- Maintain accurate records, including OpSuite POS and accounting reports.
- Balance cash drawers, process cash receipts, and complete End-of-Day paperwork according to council policy guidelines.
- Assist with inventory controls, physical inventory, and stock management, ensuring shelves are attractively displayed and merchandise is properly priced.
Working Arrangements:
This is a part-time role, working variable hours, typically up to 14 hours per week. The majority of scheduled shifts will be in the afternoons, evenings, and weekends. You may occasionally be required to work mornings or full days for coverage during staff vacations, illnesses, or special events.
Essential Skills:
- Excellent customer service and communication skills.
- Ability to work effectively in a team environment.
- Basic computer skills and knowledge of Microsoft Office software.
- Proven problem-solving and organizational skills.
- Able to maintain confidentiality and handle sensitive information.
