What are the responsibilities and job description for the Cupboard Clerk position at Girl Scouts of Northern California?
Position Summary:
The role requires completing training, attending key events, and being available during high-demand periods. Responsibilities include maintaining a secure, clean cupboard space, managing accurate inventory through SmartCookie, and coordinating cookie pickups with troops. Cupboard clerks facilitate equitable inventory access for troops, support troop partnerships, handle hotline calls, and escalate issues when needed. Effective communication, problem-solving, and community support are crucial, including assisting with donations and engaging independent Girl Scouts. It is important this candidate be willing to adhere to GSNorCal's inclusive practices. The role supports volunteer guidance, youth engagement, and community impact.
Work Schedule:
- This position will start on 12/1/2024 and run through 3/16/2025, at the latest.
- Weekly commitment of 20 hours.
- The Role requires prescheduled evening and weekend hours to answer hotline calls.
Position Details:
Commitment
- Complete all required position-specific training.
- Ensure availability during key program periods, especially during high-demand times.
Ongoing Tasks
- Cupboard Management:
- Secure and maintain a clean, dry, smoke-free, and pest-free cupboard space at a council secured location.
- Handle cookies with care to maintain product integrity.
- Ensure the security of the cupboard space to prevent theft or damage.
- Inventory Management:
- Maintain accurate inventory counts and signed receipts for all transactions.
- Record transactions daily in Smart Cookie and verify the accuracy of picked-up products.
- Cookie Deliveries and Transfers:
- Establish and publish availability hours for cupboard pick-ups in Smart Cookie.
- Facilitate cookie exchanges and troop-to-troop transfers as needed.
- Cookie Hotline:
- Monitor and respond to calls received through the designated cookie hotline.
- Address inquiries regarding cookie availability, cupboard locations, and inventory.
- Escalate unresolved issues or special requests to the appropriate council team member.
- Support and Coordination:
- Ensure equitable access to cookie inventory for all troops.
- Encourage and facilitate partnerships between troops to meet mutual inventory and sales goals.
- Include and support Juliettes (independent Girl Scouts) in the program.
- Problem Solving and Communication:
- Communicate effectively with troop volunteers, SU teams, and council staff.
- Problem-solving with patience and sensitivity, addressing issues as they arise.
Qualifications:
- Approachable, friendly, and understanding of the benefits of the cookie program.
- Familiarity with or willingness to learn how to use provided tools, platforms, and resources.
- Commitment to GSNorCal Culture Code, including anti-racism, anti-oppression, and gender-inclusive practices.
Impact:
- Guide volunteers in managing their cookie inventory effectively.
- Build a supportive community network, encouraging youth engagement and goal achievement.
- Promote community engagement and foster a sense of giving back among Girl Scouts.
Girl Scouts of Northern California is an Equal Opportunity Employer (EOE). Our mission is to build girls and employees of courage, confidence, and character while working to make the world a better place for all people. This work includes our commitment to become an anti-racist organization through learning and practice. Together with our youth, we strive to provide diverse, equitable and inclusive spaces where girls, volunteers, and staff feel they belong. Working at GSNorCal is a commitment to anti-racism and anti-oppression in alignment with our Culture Code and Volunteer Policy for Building Equitable Community.
Applicants are encouraged to apply without regard to age, race, color, creed, ethnicity, religion, age, disability, sexual orientation, gender identity or expression, national origin, ancestry, veteran status, citizenship, pregnancy, childbirth or other related medical condition, marital status, political persuasion or any other classification protected by federal, state or local laws or ordinances.
