What are the responsibilities and job description for the Girl Experience Manager position at GIRL SCOUTS OF NYPENN PATHWAYS INC?
Job Details
Description
Job Summary
The Girl Experience Manager (GEM) is responsible for developing and implementing programming with the goal of growing youth of courage, confidence, and character and to create future leaders. The GEM plans and implements badge and other skill-based programs and large-scale events highlighting the Girl Scout Leadership Program to support the needs of current members and to recruit new members to the organization. The GEM works collaboratively within the program and outdoor/camp department and with other departments to ensure achievement of the goals of the Girl Scouts of NYPENN Pathways.
Essential Duties and Responsibilities
- Collaborates with the program team to plan and implement robust programming offering to support member retention & recruitment.
- Plans, implements, and assess large-scale, council-wide events
- In conjunction with the outdoor/camp and program team, plan and implement enriching badge programs with a focus on grades K-5 and IRGs.
- Coordinate with the Membership engagement team to assess the resources of the community and the needs of youth to ensure access to programs which engage new members.
- Works directly with Individually Registered Members (IRGs) as the point of contact person for IRG engagement
- Works with the marketing and communications team to effectively promote program opportunities to internal and external audiences through appropriate and timely requests. Contribute to social media, website or other resources and publications as assigned.
- Adhere to budgets and post-event reports for assigned program activities.
- Ensure the measurement of outcomes to assist in quality improvement and effective marketing of the Girl Scout brand and its affiliates.
- Participate in cross-functional teams to support program extension to underserved communities, regions, or age levels.
- Answers, problem-solves, manages and responds appropriately to all inquiries including but not limited to email, phone and walk-in customers and optimizes use of technology to support excellent customer service for members.
- Establish positive working relationships with staff in departments necessary to gather information to meet volunteer, donor, and other constituent requirements. Attend other meetings as appropriate with managers, directors, volunteers, service centers, etc. Works productively with a diverse group of people.
- Subscribes to tenets of the Girl Scout Promise and Law.
- Other related duties as requested.
Position Specifications:
Education:
- High school diploma required; Bachelor’s degree in related field preferred, and/or 4 years of relevant experience.
Required, Specialized, or Technical Knowledge:
- One to two years of demonstrated experience working with children in a formal or informal educational setting.
- Demonstrated experience creating and implementing lesson plans in a formal or informal setting
- Capability to travel both domestically and internationally; must be willing to obtain a US Passport
- Excellent verbal and written communication skills to establish clear expectations in a fast-paced setting.
- Ability to make independent decisions and ability to interact effectively with staff and volunteers at all levels of the organization.
- Ability to employ strict discretion in sensitive situations.
- Comfort with uncertainty and ambiguity while being proactive in anticipating and preempting problems.
- Represent the council as needed to both internal and external audiences.
Must hold membership in the Girl Scout organization and subscribe to the tenets of the Girl Scout Promise and Law.
Qualifications
Salary : $46,000 - $48,000
