Demo

Community Troop (Outreach) Manager

Girl Scouts of the Colonial Coast
Chesapeake, VA Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 4/16/2025
Description:

SUMMARY OF POSITION

The community troop manager is responsible for recruiting and retaining girl and adult volunteer membership in areas with emphasis on grant-funded programming. They are responsible for developing, implementing, and delivering Girl Scout programming that meets the metrics for the Girl Scout Leadership Experience (GSLE) as well as grant-funded outcome requirements.

ACCOUNTABILITIES

  • Develop, coordinate, and deliver quality programs and events as driven by market needs to assist in achieving the Council’s membership and retention goals for girls.
  • Develop and implement plans to establish partnerships and collaborative relationships with external organizations to extend and support the Girl Scout mission.
  • Identify, create, cultivate, and manage relationships with appropriate community partners to support community outreach program efforts.
  • Utilize the National Program Portfolio to design and deliver engaging short-term girl experiences in all four program pillar areas that achieve Girl Scout outcomes.
  • Ensure the implementation, utilization, and assessment of program curricula by our community troop staff and volunteers.
  • Negotiate partnership programming, contracts, agreements, and memorandums of understanding on behalf of the Council.
  • Review and approve requests for financial assistance for alternative program delivery participants. Ensure assistance remains within approved budget.
  • Provide interpretation of GSUSA and GSCCC safety and risk management policies and ensure they are present in all girl activities. Ensure compliance with all safety requirements.
  • Monitor program expenses to ensure outreach grants are expended in accordance with funder requests.
  • Analyze outcome measurement data to monitor the effectiveness and quality of provided programs.
  • Assist philanthropy by providing outcomes and program content for grant proposals and reports.
  • Manage community troop product sales programs.
  • Manage inventory of supplies to sustain program needs.
  • Lead, motivate, and retain a high performing team of staff and volunteers. Ensure full team effort, optimal productivity levels, and attainment of team/individual goals.
  • Participate in the department goal-setting, budgeting, and planning process. Manage associated budget(s), work plans and goals.
  • Exercise management, operational, and budgetary oversight in all areas of accountability.
  • Actively participate in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Requirements:

QUALIFICATIONS

Education, Experience, & Certifications

  • Bachelor’s degree in a related field or equivalent professional experience.
  • Minimum 3 years’ experience with proven success in planning and implementing educational programs. Experience working with youth and supporting adult volunteers.
  • Must have supervisory experience leading a professional team.
  • Volunteer management experience preferred.
  • Knowledge of Girl Scouting preferred.

Skills & Competencies

  • Excellent technical computer skills in Microsoft Office including Word, Excel, Outlook, and customer relationship management systems (Salesforce preferred). Ability to learn new software as required.
  • Ability to project a high level of professionalism while networking in the public arena. Ability to speak passionately and with conviction about the organizational mission and its importance to the public.
  • Experience in designing, implementing, facilitating, and evaluating programs.
  • Demonstrated reasoning and negotiation skills to identify and resolve conflict.
  • Demonstrated experience in the development and administration of budgets.
  • Ability to analyze information, formulate work plans, articulate goals, and produce required statistical reports.
  • Ability to work independently and prioritize work while managing multiple deadlines.
  • Demonstrated commitment and ability to interact with diverse populations.
  • Understand the sales process and management of leads, set ambitious goals, and energetically and confidently drive to achieve those goals.

Additional Requirements

  • Ability to work a flexible schedule including evening and weekends.
  • Ability to travel throughout Council jurisdiction.
  • Must have personal transportation, possess a valid driver’s license, personal auto insurance, and meet the Council insurance company’s requirement for coverage.
  • Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA.
  • Successfully pass background investigation.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls including the operation of computer keyboard, calculator, copier machine and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 25 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures, extensive reading, and driving. Occasional high stress work may be required in dealing with volunteers/staff. Evening and/or weekend work is frequently required.

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