Analyst, Analytics

About Us

GIRL SCOUTS OF THE USA

Founded in 1912, Girl Scouts of the USA is the preeminent leadership development organization for girls, with 2.5 million members—1.8 million girls and 800,000 adults. Girl Scouts is the leading authority on girls’ healthy development, and builds girls of courage, confidence, and character who make the world a better place. Today, and spanning coast to coast and across the globe, Girl Scouts of the USA is the largest girl focused organization in the United States and a household recognized brand. Many know the organization from its iconic Girl Scout Cookies (yes, they’re delicious!), but Girl Scouts is so much more.

 

As a mission driven nonprofit organization, Girl Scouts of the USA has been championing girls as they discover their dreams and work together to change the world. From navigating a rocky hiking trail to advocating for climate justice, Girl Scouts of all backgrounds and abilities can be themselves unapologetically as they rise to meet new challenges and discover the issues that matter most to them. GSUSA describes themselves as a team of doers, innovators, problem-solvers, creators, and dreamers collaborating to support Girl Scouts in 111 local chapters and 152 countries and engaging 50 million alumni.

Everything Girl Scouts do builds their curiosity, kindness, and can-do spirit. The Girl Scout community means girls are building their self-confidence by making friends, finding adventure, giving back to their communities, gaining leadership skills, having fun, and earning awards for their achievements. Notably, Girl Scouts of the USA believes their programs should positively impact not girls, but their families too.

That’s why 91% of caregivers say Girl Scouts is welcoming to families of all kinds; 83% of families say Girl Scouts connects them to something bigger; and 8 in 10 families say they value being part of the larger troop community. Engagement with Girl Scouts USA means better academic, social, and leadership outcomes for girls and their networks.

 

Hybrid - 2 days in NYC office 

You Will

The Analytics team is one of three departments under Analytics & Insights, which is part of the larger Strategy and Planning Community. Analytics & Insights is comprised of three teams: Research, Analytics, and Data Engineering.  Analytics & Insights is charged with producing data-driven insights to improve and inform decision making, strategic development, and identify areas of opportunity across the organization and movement.  Analytics & Insights serves all Girl Scouts of the USA (GSUSA) departments and 111 Girl Scout councils by leveraging internal and third-party data, resources, and research, or finding new data sources to fill any gaps to inform insights.  The team is also responsible for producing on-going and ad-hoc analyses and dashboards to ensure movement stakeholders have the information necessary to make informed decisions. The Analytics team helps inform the creation of and track KPIs and metrics to understand the customer experience and measure the performance of strategies and initiatives. This Analytics & Insights team is also responsible for Enterprise Data Management, required to enable data-driven decisions. This includes data management, privacy, quality and governance.

 

POSITION SUMMARY

The Analyst is responsible for analyzing data, driving business insights, and providing hands-on support for business users across the organization. This role will focus on leveraging data to inform strategic decisions, developing reports, and ensuring data integrity, while also acting as a primary point of contact for report or visualization-related questions, troubleshooting, and user training. In this role, the candidate will collaborate with business stakeholders (particularly in the retail area – merchandise and cookies) and be responsible for month-end, quarterly and year-end reporting. The Analyst will need to understand stakeholder reporting needs, create intuitive dashboards with existing tools or create new data products translating complex data from multiple sources into meaningful insights. The business stakeholders in the retail area are knowledgeable and need a quick, self-service environment. Additionally, they will have ad-hoc questions and require day-to-day technical support, troubleshooting of data or visualization concerns with Looker, Power BI or other tools.

 

The ideal candidate will have a strong analytical background, retail and/or merchandise experience, proficiency in SQL, experience with Looker or other Business Intelligence (BI) tools, and excellent communication skills to support and guide both technical and non-technical users at all levels of the organization.

 

ESSENTIAL RESPONSIBILITIES - Primary duties of the position

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

 

 

Business/Data Analysis & Reporting:

• Analyze large datasets to uncover trends, patterns, and insights that drive business decisions.
• Create and maintain self-service environments, dashboards, reports, and data visualizations in Looker or other BI Tools that communicate key metrics and insights to stakeholders across the organization.
• Collaborate with business units to understand their data needs and translate those into technical requirements for reporting, data quality improvements and analytics.
• Validate data to ensure accuracy and reliability of reports and visualizations.
• Perform ad-hoc analyses to support various business functions and initiatives.

 

 

End-User Support:

• Serve as a primary point of contact for Looker and other BI tool end-users, providing support and training to enhance their ability to access and interpret data.
• Troubleshoot and resolve issues related to dashboards, data, and reports, working closely with the business team (such as the Revenue Office), Analytics & Data Engineering team as needed.
• Develop and maintain documentation, including user guides and best practices, to support end-users in their use of Looker.
• Conduct training sessions and workshops to improve data literacy across the organization.
• Gather and assess feedback from end-users to continuously improve the data experience and ensure it meets their evolving needs.

 

 

Collaboration & Communication:

• Work closely with members of the Analytics & Insights team to ensure data quality, models and pipelines support reporting needs.
• Communicate insights and recommendations to both technical and non-technical stakeholders in a clear and concise manner.
• Participate in cross-functional projects, providing data-driven insights and support as needed.

 

 

Continuous Improvement:

• Stay current with industry trends, best practices for retail reporting, and emerging tools in data analytics and visualization.
• Identify opportunities to automate and streamline data reporting processes and self-service.
• Proactively suggest improvements to data infrastructure and processes that enhance data accessibility and usability.

 

 

 

 

 

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

 

REQUIRED COMPETENCIES

• Bachelor’s degree, preferably in computer sciences, analytics, or equivalent work experience
• Advanced proficiency with Microsoft Excel
• Advanced proficiency with data visualization using BI tools such as Looker, Tableau, PowerBI, etc.
• Knowledge of retail business and analytics is a big plus
• Conceptual thinker with strong analytic and problem-solving abilities
• Ability to communicate insights verbally, visually, and in writing
• Proactive self-starter and team player with high attention to detail and strong multi-tasking abilities
• Ability to pick up and master new technology quickly and with minimal assistance

 

REQUIRED TECHNICAL SKILLS  

Office 365 or similar suites

Competency in PowerPoint or similar presentation software

Competency in Microsoft Excel or similar software

BI Tools (Looker, PowerBI, etc.)

Knowledge of Snowflake and SQL a plus

Knowledge of NetSuite, OpSuite, Lightspeed or equivalent retail systems a plus

 

REQUIRED EDUCATION AND EXPERIENCE (i.e., degrees, certifications)

Degree or Equivalent Experience:

Bachelor’s degree or equivalent experience

Minimum Years of Experience:   Minimum of two (2) years’ experience in business environment

  

 

Salary Range $58,900.00 - $80,000.00

This represents the present low and high end of the pay range for this position. Actual pay will vary based on various factors, including but not limited to experience.

 

 

FEATURED BENEFITS:

 

What We Offer: 

Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes: 

 

Paid Time Off:  

GSUSA offers 20 days of paid time off, 2 floating holidays, as well as 9 workplace holidays, and year-round early closures on Fridays and preceding most holiday weekends. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

 

Other Benefits: 

• Medical and Behavioral Health Coverage 
  • Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance. 
  • Both plans include GSUSA partial subsidy of premium costs
  • Dental and vision coverage

• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts 
• Company-paid life insurance 
• Flexible work arrangements 
• 12 weeks of paid parental leave 
• 401(K) with company match 
• Sick leave 
• Short- and Long-Term Disability for salary continuation 
• Health and Wellness Classes and Activities throughout the year 
• Access to Employee Engagement Groups 

 

 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

 

WORK ENVIRONMENT: This job operates in a professional office environment or remote.

 

POSITION TYPE / EXPECTED HOURS OF WORK: This is a full-time position. Days and hours of work are Monday through Friday with a 35 hour per week schedule. Occasional evening and weekend work may be required as job duties demand.

 

 

 

 

AAP/EEO Statement: GSUSA is an equal employment opportunity employer.

 

Salary : $58,900 - $80,000