What are the responsibilities and job description for the Program Assistant position at GIRL SCOUTS?

Job Type

Part-time, Temporary

Description

Girl Scouts of Central California South (GSCCS), offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.

Girl Scouts has been equipping girls to achieve their full potential more than 100 years- and today, Girl Scouts stands as the preeminent leadership development organization for girls, with over 1 million members across the nation. At GSCCS, we serve more than 8,000 members, which includes 6,500 girls in Kindergarten through 12th grade & over 2,000 adult volunteers spanning across five (5) central valley counties : Kern, Tulare, Kings, Fresno & Madera. We have Council offices in both Fresno and Bakersfield, California.

We believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world. Here's your opportunity to enhance your career while making a difference in girls' lives and in the world! You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition.

OUR MISSION : We are on a mission to build girls of courage, confidence, and character who make the world a better place.

The right candidate won't just be promoting a program. Their work will impact and change future generations!

Girl Scouts of Central California South (GSCCS) is looking for a dynamic Part Time / Temporary Program Assistant to join our team in Bakersfield, CA!

This is a great entry-level opportunity that may transition into a permanent role based on company need.

POSITION SUMMARY :

The Program Assistant is a generalist role that supports a variety of departments throughout the Council. The position supports various Council Product Programs, membership recruitment and retention initiatives, large scale Council events and logistics, and other seasonal Council departmental needs. The Program Assistant will rotate to different teams and have varied assignments based on seasonal Council needs, collaborating with cross-functional teams to provide ongoing support. This staff member will be a source of enthusiasm and encouragement for team members, participating girls, volunteers, and their families.

The Program Assistant role provides an opportunity to learn more about Girl Scouts and develop and identify the employee's passions and interests, with the opportunity to lead to specialized roles supporting specific Council Departments and long-term career opportunities within the Council.

ESSENTIAL DUTIES & RESPONSIBILITIES :

Product Programs

Plan and conduct a safe, fun, and successful Product Program with a positive atmosphere that encourages the development of teamwork, leadership, goal setting, communication and money management skills.
Distribute fulfilled girl product orders and recognitions to girls, parents and families, writing and collecting receipts for any product and / or money.
Serve as Product Program Coordinator for Council Troop and Juliettes.
Attend initial Product Program training, any subsequent training, and maintain the ability to adjust to changing environments and procedures, while conveying training needs to new leaders, girls, and parents
Meet all Product and Program deadlines set by GSCCS as outlined in the Product Program Guide
Collect girl order cards, prepare the troop order, verify and submit the troop product order and girl recognitions order in the M2 system and Digital Cookie by the specified date.
Keep accurate records of all transactions, use receipts and submit reports by due date.
Accept responsibility to deposit all money collected from parents and girls into troop / group account and for payments to Council by deadlines.
Ensure that girls and families follow GSCCS policies and procedures, stressing safety guidelines as outlined in the Product Program Guide
Provide coverage for product cupboard as needed.
Other duties to support the Product Programs as assigned.

Membership, Troop Support & Customer Care (Mission Delivery)

Support girl and volunteer recruitment through community organizing, visibility, and special projects, including but not limited to scheduling cookie booth locations, assisting with customer service inquiries, and planning recruitment and other events (online & in-person).

Schedule and conduct program product meetings for troops and to encourage girls and parents / guardians to participate in product programs, provide training, and stress safety guidelines as outlined by GSCCS; maintain safety and security standards during meetings.

Maintain open lines of communication with girls and families providing an outline of office hours and conducting periodic check-ins.

Provide excellent customer service and support to participating girls and families.

Other duties to support the Mission Delivery departments as assigned.

Events, Fundraising and Resource Development

Communicate and collaborate with the appropriate departments to ensure member and program needs are met, while providing hands-on support in logistics, event set up and tear down, event facilitation, and planning.

Provide assistance with Fundraising and Resource Development projects and events.

Support Girl Experience Department with Large Events, activities and workshops.

Other duties to support the Girl Experience and Resource Development departments as assigned.

Requirements

SKILLS AND QUALIFICATIONS :

Must be a self-driven, self-starter individual with an entrepreneurial spirit.

Excellent interpersonal and oral communication skills while achieving results in partnership with others with the desire and ability to work effectively in both an individual and team atmosphere.

Exceptional oral communication skills with the ability to speak clearly to people in one-on-one and group settings.

Exceptional written communication skills with the ability to edit work for spelling and grammar, present numerical data effectively, and able to read and interpret written information.

Sound decision-making ability and creative problem-solving ability.

Detail oriented with strong organizational skills, ability to multi-task, ability to work independently, prioritize projects accordingly with time sensitive deadlines, meet deadlines, maintain confidentiality and manage multiple projects.

Computer proficient in Microsoft office, databases, email, internet applications, social media, and internet research.

Ability to work as a part-time, non-exempt staff member, which includes some evenings, weekends.

CERTIFICATES, LICENSES, REGISTRATIONS :

Valid California state driver's license.

ADDITIONAL JOB REQUIREMENTS :

Clearance of background check.

Become a registered member of GSUSA and GSCCS.

Access to reliable transportation.

REQUIRED COMPETENCIES :

Visionary : A strategic thinker who can drive the vision for GSCCS fundraising and communications efforts, which ultimately benefits the lives of girls throughout our community.

Servant-Leader : Leads with humility, empathy and awareness; actively contributes to employees' ability to reach their goals and thrive at GSCCS.

Collaborative : Fosters a respectful, transparent, and collaborative work environment.

Community-minded : Skilled at connecting with individuals across all socio-economic, ethnic, cultural, and professional backgrounds in the community.

Proactive & Perseverant : A self-starter who demonstrates strong personal initiative and the ability to drive projects through to completion.

Positive : Charismatic, warm and welcoming; a true "people-person."

Growth Mindset : Says "yes" to appropriate, new opportunities and ideas for GSCCS.

Analytical : Ability to carefully study issues, identify trends, and formulate new ideas.

Metrics-Driven : An innovative thinker, pairing ideas with solutions and measurable outcomes.

Adaptive : Comfortable with multi-tasking; able to work both independently and in teams.

Reflective : Skilled at receiving and giving feedback and performance critiques.

Tact & Diplomacy : Patient, willing, and able to have the difficult conversations as required.

Communicative : Strong written and oral communication skills. An effective public speaker and representative of the organization.

Flexible : Ability to work evenings and weekends as required.

SELECTIVE ABILITIES & PHYSICAL DEMANDS :

The incumbent must be able to perform the following qualifications in order to be offered and / or maintain employment in this position.

Physical ability to frequently stop, kneel, bend, crouch, and reach overhead.

Use of light force to lift, carry, push, pull or move objects up to 20 pounds, frequent weekends and evenings / nights.

This position requires the ability to remain stationary and to use computer monitor, keyboard and mouse for extended periods of time.

Willingness and ability to work flexible schedule

Frequent weekends and evenings

Must be able to speak and communicate clearly, such as in public speaking engagements.

Other demands, as determined by council.

WORK ENVIRONMENT :

The employee will work in an office environment and in close quarters with other staff and clients. The noise level in the work environment varies from moderate to loud; hectic situations can occur characteristic to working with infants, toddlers and parents in need. Exposure to odors such and scents are common. Occasional exposure to adverse environmental conditions may occur.

OTHER INFORMATION :

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

As an employee, you are a representative of Girl Scouts of Central California South and people form their impressions of the council in part, based on their interaction with you. Every personal contact is a current or potential donor to the council, thus the impression we make through community and professional contacts, and involvement in collaborations with agencies, groups or organizations is important. Fundraising and Membership Recruitment is a role assumed by all staff positions.

The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills and abilities.

This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization.

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