Armed Security Manager

Position Overview:

The Working Security Manager is a hands-on leadership role responsible for ensuring the safety and security of client properties while supervising and supporting a team of security officers. This position involves a combination of patrol duties, staff management, client relationship development, scheduling, and on-site training. The ideal candidate will be highly dependable, organized, and capable of leading by example.

Key Responsibilities:

• Conduct Patrols: Perform regular foot and/or vehicle patrols of assigned sites to ensure security protocols are followed, identify potential threats, and maintain a visible presence.
• Client Relationship Management: Serve as the primary point of contact for clients at assigned locations. Address concerns promptly and professionally while maintaining positive, proactive communication.
• Scheduling and Coverage: Create, distribute, and manage the weekly schedule for assigned posts. Ensure all shifts are covered and fill in as needed in case of call-outs or emergencies.
• Training: Train new and existing officers on site-specific procedures, safety protocols, customer service expectations, and incident response. Conduct refresher trainings as necessary.
• Supervising: Monitor on-duty officers to ensure performance, appearance, and professionalism meet company standards. Provide coaching, corrective actions, and evaluations.
• Hiring: Assist in the recruitment, interviewing, and onboarding of qualified security personnel. Ensure new hires are properly equipped and trained.
• Responding: Respond to incidents and emergencies as needed. Complete detailed incident reports and ensure proper documentation is maintained for site activity. Ensure compliance with company policies, site-specific post orders, and state security regulations.

Qualifications:

• High school diploma or GED required
• Minimum of 2 years of security or other related experience; supervisory experience strongly preferred
• Valid driver's license
• Strong leadership, communication, and interpersonal skills
• Ability to work a flexible schedule including nights, weekends, and holidays
• Physically able to patrol large areas and respond quickly in emergencies
• Proficient with basic technology including scheduling tools, communication apps, and incident reporting software
• Must be a US citizen
• Must have a smart phone

Work Environment:

This is a working supervisor position—candidates must be willing and able to work in the field alongside team members, not just in a supervisory capacity.

Pay :

Pay is based on the qualified candidate and can be discussed and negotiated in an interview.

Job Type: Full-time

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• No nights
• On call
• Overnight shift
• Weekends as needed
• Weekends only

Work Location: In person