What are the responsibilities and job description for the Office Team Member position at GIT Satellite Communications?
Overview
Opportunity for a competent, professional and friendly team member who will work diligently to undertake a wide variety of office support tasks. This person will be comfortable working with a high degree of attention to detail, managing their time well to balance task priorities, as well as demonstrating a commitment to pleasant, professional communication with customers and partners.
Responsibilities
- Create and send quotes, invoices, purchase orders, payment reminders, quote follow-up, etc.
- Utilize internal customer management software to track and carry out all order processes
- Handle and resolve customer issues with understanding and diplomacy
- Verify account discrepancies and resolve any customer billing issues
- Provide product and service recommendations based on customer needs
- Learn, understand, and convey technical product information to customers
- Securely package and ship orders to customers
- Be flexible to handle other business processes and duties as assigned
Requirements
- 1-2 years of office/clerical experience
- Familiarity with basic business processes (quoting, invoicing, billing, simple filing and record keeping tasks)
- Competency with Microsoft Office (Excel and Word, priority), and Adobe Acrobat
- Data entry, word-processing, and computational skills
- Excellent time management skills with the ability to prioritize assigned work duties
- Articulate written and verbal communication skills (tone, grammar, spelling, etc.)
- Knowledge of the satellite communications industry is not required, though learning will be
Location, Hours and Pay
- Location – North Austin
- Business Hours – 9:00 AM to 4:00 PM, Monday through Friday
- Typical hours worked per week: 30-40
- Starting Pay Range - $18.00-$22.00/Hour
- Potential for pay increases over time
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 30 – 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have experience with accounting/customer management software? If so, which programs?
Experience:
- Clerical: 1 year (Required)
Ability to Commute:
- Austin, TX 78750 (Required)
Work Location: In person
Salary : $18 - $22