Cocktail Server

Key Responsibilities

Servers are responsible for ensuring guests have a positive experience by exhibiting unsurpassed hospitality.  Duties and tasks include:

• Present menus to guests and explain how various menu items are prepared by describing ingredients and cooking methods (make recommendations upon request).
• Take guests’ food and beverage orders on order slips and enter orders into POS for transmittal to kitchen staff.
• Confirm minimum age requirements for consumption of alcoholic beverages.
• Check-in with guests to ensure that they are enjoying their meals and take corrective action if any issues arise.
• Prepare checks that itemize and total meal costs and collect payment.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by welcoming, seating, and thanking guests.
• Perform cleaning duties, such as tidying up food server stations.
• Stock service areas with supplies such as coffee, food, tableware, and linens in preparation for the next shift or large parties.
• Provide guests with information about the Seaport, including giving directions.

Desired Skills & Experience

• A minimum of two years’ experience working in a fast-paced restaurant / high volume lounge or restaurant.
• Desire and dedication to offer impeccable dining service
• Organization and multi-tasking skills
• Strong attention to detail
• Enthusiastic and outgoing demeanor
• Knowledge of principles and processes for providing guest services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to work as a team player
• Knowledge of Toast POS, or other point of sale system
• Stamina to stand for long periods of time, including walking up and down stairs
• Physical ability to lift trays of food, glasses and other objects that might be a part of daily duties.
• Open Availability

Gitano is an Equal Opportunity Employer.