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Airport Coordinator - Part Time

Give Kids The World Village
Orlando, FL Part Time
POSTED ON 8/26/2024 CLOSED ON 8/30/2024

What are the responsibilities and job description for the Airport Coordinator - Part Time position at Give Kids The World Village?

Job Details

Job Location

Orlando International Airport - Orlando, FL

Position Type

Part Time

Description

SUMMARY OF OVERALL PURPOSE

Our Airport Team leads a dedicated group of volunteers to make each wish family's first impression of Central Florida positive and magical. This position at Give Kids The World really brings to life the idea that Once Upon A Time Begins with You!

Key Accountabilities

Volunteers

  • Schedule volunteers to greet every GKTW wish family at the Orlando International Airport and Sanford Orlando Airport.
  • Ensure that every Airport volunteer receives a positive experience, leading them to make a personal commitment to the GKTW Mission and fulfilling the objective of the Airport operations.
  • Train volunteers on airport greeting process and procedures.
  • Recruit volunteers for Airport operation to ensure adequate coverage.

Wish Families

  • Ensure that all qualified wish families receive appropriate assistance upon arrival and departure.
  • Document and resolve all incidents occurring during the arrival process.

Airport Relations

  • Develop and maintain good relationships with on-site groups and companies at the Orlando International Airport and Sanford Airport.
  • Ensure volunteers uphold the high standards of GKTW and make a positive impression on airport staff.

All Other Duties As Assigned

PHYSICAL DEMANDS OUTSIDE NORMAL WORK ENVIRONMENT

  • Able to walk the entire airport during each shift.
  • Able to lift and move items weighing up to 20 pounds.
  • Capable of standing for extended periods of time.
  • Able to work a flexible schedule if needed and/or extended hours of work.

Qualifications

SKILLS, COMPETENCIES, EDUCATION AND EXPERIENCE

  • Able to work independently and within a team environment.
  • Excellent organizational skills with attention to detail.
  • Able to speak and write English clearly & articulately with a positive, professional & pleasant manner.
  • Demonstrated ability to maintain multiple priorities and adapt quickly and easily to a changing environment.
  • Capable of working with all types of individuals, including co-workers, volunteers, vendors, guests and leaders in a helpful manner.
  • Demonstrated experience in delivering exceptional customer service.
  • Proficient with Microsoft Office Excel, Outlook and Word.
  • Ability to operate a motorized vehicle, including battery-operated golf cart
  • Valid FL driver’s license and clean driving record.
  • Must meet acceptable attendance and punctuality requirements, which are essential functions for the position.
  • High School Diploma.
  • 1 year of hospitality experience.
  • Bachelor's Degree, preferred.
  • Hospitality or volunteer coordination, preferred.
  • 1 year of supervisory experience with either staff or volunteers, preferred.
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