Technical Writer

Since 2012, Giving Home Health Care has helped individuals impacted by conditions contracted while working in nuclear energy programs for the Department of Energy achieve compassionate and personalized in-home health care. We are a fast-growing, leading health care organization with services offered in Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

You’ll be a perfect fit for our team if you are a caring and compassionate individual, someone who takes a patient-first approach, and values collaborative, mission-driven work. If that sounds like you, apply now and become part of our team at Giving Home!

The Technical Writer is an essential member of our care team, tasked with creating and finalizing letters of medical necessity for home care and durable medical equipment. This role includes managing a caseload, providing necessary training, ensuring compliance, and working with healthcare providers to deliver high-quality home care services. The Technical Writer also represents our company and advocates for patients during their onboarding and recertification paperwork processes, ensuring all documentation sent for home care services meets DOL standards.

#PIQ

Responsibilities:

• Assist in the preparation and processing of patient assessments and care plans
• Collaborate with patients and healthcare providers to manage medical documentation for home care renewals every six months
• Coordinate with providers to secure approval for appropriate durable medical equipment (DME) for patients
• Provide necessary training to patients, home health aides, and nurses as required
• Collaborate and manage a caseload of 150-200 patients as part of a team
• Step in for other care team roles occasionally
• Meet or exceed performance metrics
• Write and renew paperwork for initial home care and the renewal of homecare benefits
• Report and document incident reports
• Cover appointments for team members as needed to recertify benefits
• Travel up to 5% of the time as needed
  
  
  
  
  

Minimum Qualifications:

• Strong Work Ethic and Focus on Patient Care: Demonstrates dedication to patient well-being
• Proficient Time Management: Manages time effectively to handle multiple tasks and deadlines
• Excellent Customer Service Skills: Provides high-quality service to patients and their families
• Strategic Thinking and Planning: Develops and implements effective care plans
• Exceptional Relationship-Building Abilities: Builds and maintains positive relationships with patients and healthcare providers
• Superb Communication and Presentation Skills: Communicates clearly and effectively, both in writing and verbally
• MS Office Proficiency: Expert in using Outlook, Word, Excel, and other MS Office tools
• Independent and Efficient Work: Capable of working independently without close supervision
• Collaborative Team Engagement: Actively participates in a team environment
• Strong Reading, Writing, and Computer Skills: Proficient in reading, writing, and using various technological programs
• Adaptability: Quickly learns new technological programs and adapts to organizational changes
• Excellent Organizational Skills: Assists with managing a substantial patient caseload efficiently
• Strong Value System: Demonstrates loyalty and dedication to serving humanity
• Valid Driver’s License and Dependable Transportation: For patient visits and doctor appointments
• Ability to Read Medical Records (Preferred): Preferred but not required
• Mandatory Background Check****: Must pass a background check conducted by the Department of Health
  
  
  
  
  

Skills and Competencies:

• Analytical Skills: Ability to analyze and interpret medical records and documentation
• Detail-Oriented: Ensures accuracy in all tasks and documentation
• Proficiency in Relevant Software: Skilled in using relevant case management software and documentation tools
• Interpersonal Skills: Excellent ability to interact with patients, healthcare providers, and team members
• Communication Skills: Strong ability to communicate effectively in various situations.
  
  
  
  
  

Benefits:

• Excellent quarterly performance-based bonus program
• Paid Time Off - with additional hours accrued annually based upon tenure
• Sick Leave/Bereavement Leave
• 7 1/2 Paid Holidays Floating Holiday Day Your Birthday
• Flex Schedule availability implemented after 90 days of employment
• Overtime pay at time and a half
• Very Competitive Benefits Package including Medical, Dental, Vision, & Life Insurance that begin after first full month of employment. The company covers 100% of the cost for dental, vision, and a term life insurance policy after the first full month of employment
• 401(k) Plan with a company match program
• Mileage Reimbursement
• $150 Lifestyle Reimbursement annually (may be for gym/fitness memberships, Costco/Sam’s Club memberships, Amazon Prime memberships, and more)
• Modern Health mental wellness platform to access personalized mental healthcare for you and your dependents
• Competitive mileage reimbursement
• Tuition Reimbursement Program
• Employee Assistance Program
• Employee Appreciation Program
• $100 Monthly Cell Phone Reimbursement (after 1 month of employment)
• Monthly Catered Office Lunch
• Company Provided Snacks & Drinks Daily in Office Kitchen
  
  
  
  
  

Why Join Us:

If you are passionate about providing quality care and building genuine relationships with patients, we encourage you to apply. Our goal is to ensure patients feel loved and special while receiving the best possible home care services. Apply today to be a valued member of our dedicated care team!

In order to ensure the life-changing care our patients require, we know that we must have a team of exceptionally caring and passionate individuals who are committed to advocating for and empowering those in need. To develop an exceptional team, we are dedicated to ensuring we provide each team member with a collaborative company culture, competitive benefits and compensation, and growth opportunities to develop their skills and advance their career.

If you are ready to embark on a rewarding journey and be part of an organization that makes an impact on patients’ lives, we encourage you to apply for a position at Giving Home today!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.