Front Desk Receptionist

Giving Tree Pet Resort is a family-owned pet resort located in the heart of Reston, VA. We are looking for an attentive, punctual, and engaged (preferably experienced) Front Desk Concierge who will be responsible to greet customers, check-in/out their pets, and ensure clean work environment.

Responsibilities

• Must love dogs!
• This position is fast paced! You must be a multi-tasker as there will be a large number of dogs checking in and out in a 2-hour period. All these may happen while answering the phone, responding to emails, etc. Rest assured that management will support you during the peak hours.
• Must have great customer service skills, know how to defuse a situation, and how to communicate effectively via in person, over the phone, and email.
• The lobby must be kept clean and wiped down frequently and all products displayed appropriately.
• While you will have personal time in between hours, we ask that our employees refrain from using their phones during their work hours
• We love to have fun and take our job of caring for people’s pets seriously. Safety and security are a priority while enjoying all we do. We are a team and communication is key in keeping the operations going.
• You must be a great communicator and present yourself in a professional manner.

Customer Service

• Greeting customers and taking dogs into playroom
• Tracking dog attendance as needed
• Answering phones as needed
• Other general office duties as needed

Minimum Experience, Skills, Certification or Academic Background Required

• MUST LOVE DOGS!
• High school graduate or GED preferred
• Good oral communication skills
• Previous work experience demonstrating dependability
• Previous experience providing animal care (personal or job related)
• Self motivated, independent worker
• Proven ability to follow instructions and learn new things
• Ability to work in a team environment
• Demonstrated flexibility and proven coping skills

Please call or text Karina Portillo- Martinez @ 571-524-7941 to schedule an interview!

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Parental leave

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift

Work Location: In person

Salary : $16 - $18