What are the responsibilities and job description for the WFH Field Underwriting Manager position at GL: AO?
Ambition Over Experience
Are you ready to take your career to new heights while enjoying the freedom of working from anywhere?
We are seeking driven individuals who value success and aspire to work in a flexible, growth-focused environment. With opportunities for residual income and unlimited potential, this role offers a chance to build a rewarding career on your terms.
Position: Remote Customer Service Representative
As a Remote Customer Service Representative, you will serve as the primary point of contact for our clients, providing expert guidance, resolving inquiries, and ensuring a seamless experience with our products and services—all from the convenience of your home.
Key Responsibilities
- Client Interaction: Respond to client inquiries via phone, email, and virtual platforms in a professional and timely manner.
- Benefit Guidance: Help clients understand their life and supplemental health benefits, offering clarity and reassurance.
- Issue Resolution: Identify and address client concerns, escalating complex issues when necessary to ensure a satisfactory resolution.
- Record Management: Maintain accurate and organized records of client interactions, ensuring prompt follow-up and satisfaction.
- Team Collaboration: Work closely with internal teams to streamline communication and enhance client service delivery.
- Product Expertise: Stay informed about company products, services, and procedures to deliver accurate and up-to-date information.
Qualifications
- Exceptional verbal and written communication skills.
- Strong problem-solving abilities and a client-focused mindset.
- Self-motivated with the ability to manage multiple client interactions independently.
- Previous customer service experience is a plus but not required.
- Proficiency in virtual communication tools and basic computer applications.
What We Offer
- Competitive Compensation: Weekly pay with opportunities for growth and residual income.
- Flexible Work Arrangements: Full-time remote work with adaptable hours.
- Comprehensive Support: Robust training programs and continuous mentorship to ensure your success.
- Benefits Package: Health insurance reimbursement and life insurance coverage.
- Growth Opportunities: A supportive, team-oriented culture focused on collaboration and professional development.
Join a team where mentorship takes priority over competition and redefine your professional future with us.
