Strategics Operation and Quality Manager

Strategic Operations and Quality Manager
Location: Remote

About the Role
We are recruiting for a Strategic Operations and Quality Manager for a global logistics company dedicated to driving organizational efficiency, quality, and strategic alignment. This role is ideal for a professional with strong leadership abilities, a knack for process optimization, and a passion for continuous improvement. You will play a key role in implementing and maintaining quality standards, driving operational strategy, and enhancing organizational performance.

Compensation

• Salary Range: $135,000 - $150,000 annually (based on experience, education, and location).
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401k with a 4% company match.
• Paid time off, including vacation, sick leave, and holidays.

Additional Perks

• Life insurance and wellness programs.
• Employee Assistance Program.
• Monthly team lunches.

Key Responsibilities

• Process Optimization and Quality Management

  • Oversee and enhance ISO standards compliance, including ISO 9001 and ISO 14001 certifications.
  • Develop and maintain quality manuals, process documentation, and performance metrics.
  • Conduct audits, analyze results, and lead corrective action initiatives.

• Strategic Leadership and Training

  • Partner with HR to implement comprehensive training programs and career development frameworks.
  • Support the expansion of wellness initiatives and foster a culture of continuous improvement.

• System Implementation and Support

  • Lead the adoption of new technologies, including a Transportation Management System (TMS) and CRM solutions.
  • Drive efficiency improvements and enhance the customer experience through technological enablement.

• Branch Network Enablement

  • Assist in rolling out corporate programs and ISO certification processes at branch locations.
  • Analyze employee satisfaction (ESAT) and customer satisfaction (CSAT) surveys to identify areas for improvement.

Skills and Experience

• Proven ability to lead cross-functional teams and deliver measurable results.
• Advanced proficiency in systems such as MS Office, TMS, and CRM platforms.
• Experience with data analysis and reporting using tools like Tableau.
• Strong knowledge of ISO standards, Lean Six Sigma, and 5S principles (certifications preferred).
• Exceptional communication and leadership skills, with a focus on motivating teams and driving change.

Education Requirements

• Bachelor’s degree in Business Administration, Management, or a related field.
• 5 years of experience in strategic operations, quality management, or a related field.

Physical Demands
The role involves extended periods of computer use and occasional movement within the workspace. Clear communication through email and phone is essential.

Why This Opportunity?
This position offers the chance to work with a highly collaborative and driven team that values innovation, professional growth, and employee well-being. It’s a chance to make a meaningful impact while advancing your career with a growing organization.

Apply Today!