Clinical Business Manager - Ohio or New Jersey

About Us

Headquartered in Silicon Valley, R2 Technologies is the world leader in CryoAesthetics™ medical devices. Our Glacial® platform, known for precision contact cooling of the skin, is clinically proven to reduce inflammation and brighten dark spots. In 2014, Pansend Life Sciences LLC—the life sciences segment of INNOVATE (NYSE: VATE)—founded R2 with Blossom Innovations LLC and Massachusetts General Hospital to bring their patented and groundbreaking Cryomodulation™ technology to market. In 2019, R2 formed a strategic partnership with Huadong Medicine Co. Ltd., and has since advanced design development and clinical research to launch Glacial® Rx, Glacial® fx, and Glacial® Spa. Today, we continue to push the boundaries of aesthetic innovation with an exciting and ever-evolving product pipeline.

Learn more here: Glacial® Skin | Precision Cooling Cryotherapy for Your Face & More

About You

As a Clinical Business Manager, you will play a critical role in driving clinical excellence, territory growth, and practice development. You will be responsible for providing comprehensive clinical training and account-specific strategies to boost utilization across all tiers of our providers.

In this role, you will utilize your strong relationship-building skills to maintain provider relationships, amplify the provider-centric approach, and ensure our offerings remain at the forefront of the industry. A deep understanding of clinical procedures, advanced knowledge of the aesthetic and med-tech industries, along with exceptional presentation, communication, and strategic planning skills, will be essential.

What You'll Do

• Manage and elevate a territory of Glacial Skin providers through their entire post sales lifecycle
• Lead in-field clinical and sales education for providers and their teams, demonstrating positioning and best practices in system use, procedural techniques, business planning, and account management for optimal product integration
• Manage the development, delivery, and execution of practice enhancement programs based on account needs and objectives, while driving business growth by reviewing those needs, increasing consumable pull-through, and guiding practices to maximize treatment opportunities.
• Conduct detailed business reviews with providers to enhance practice performance and optimize the use of the product portfolio to help facilitate second system, trade-up, and conversion sales
• Collaborate with the Area Sales Managers to support new provider acquisition, conduct system demos, and foster long-term partnerships
• Serve as a liaison between Sales, Product Management, and Marketing to support the rollout of new products and initiatives, gathering timely provider feedback to refine offerings
• Maintain accurate sales forecasts, manage expenses, and strive to exceed quarterly and annual quotas
• Attend and represent the company at industry events and trade associations to promote the brand
• Other responsibilities may be assigned as new role is implemented and could include support for providers in another territory
  
  

What You'll Bring

Education & Experience

• RN, or Licensed Aesthetician, or bachelor’s degree preferred, with experience training/educating internal and external providers
• 5 years field sales, account management, practice development, experience in the aesthetic industry or related field
  
  

Skills

• Marketing and online client success experience a plus
• Proven ability to build strong relationships with providers to meet goals
• Strong clinical knowledge, industry awareness, and business acumen
• Excellent interpersonal, organizational and presentation skills and strong attention to detail
• Excellent analytical, written, and verbal communication skills in a remote setting; experience with vendor and provider coordination and planning
• Experience marketing tools, processes, and programs to drive patient volume
• Possesses high professionalism, passion, initiative, and attention to detail
• Thrives in a fast-paced, multitasking, startup environment
• Savvy with technology platforms (Salesforce, Azure) and remote workforce expectations
• Ability to manage large territories and travel up to 60% and live within 1 hour of an international airport with direct flights to major cities.
  
  

Approach

• To be most successful in this role, you should possess a high level of professional passion and initiative and thrive in a fast-paced, multitasking, startup environment
  
  

Location & Availability

• Ideally located in Ohio or New Jersey and within 1 hour of an international airport with direct flights to major cities
• Ability to manage large territories and travel up to 60%
  
  

Benefits

• Fully distributed work force
• Company paid medical, dental, and vision insurance
• 401K plan, with company match
• Plus, much more to explore and discover!