What are the responsibilities and job description for the Health Information Management Specialist position at Glacial® Skin by R2 Technologies, Inc.?
POSITION TITLE: Health Information Management (HIM) Clerk
MINIMUM QUALIFICATIONS:
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MINIMUM QUALIFICATIONS:
- High School diploma or equivalent required
- Experience in medical records or clerical duties preferred
- Ability to work and communicate with a multidisciplinary healthcare team and the public
- Knowledge of medical terminology preferred
- Must be computer literate with working knowledge of Microsoft Outlook (required) and Office (preferred)
- Must demonstrate proficiency in typing
- Must possess the ability to multitask and work in multiple programs at any given time
- Must be organized, self-motivated with flexible approach and be able to easily adapt to change
- Must possess the ability to work efficiently and effectively in a high volume department and prioritize accordingly
- Must possess the ability to maintain a high level of confidentiality at all times
- Protects the confidentiality of patients and their records at all times by complying with the health center PATIENT CONFIDENTIALITY policy
- Assures and maintains patient confidentiality or of all medical records. Does not discuss patient information with anyone, unless it is directly related to the case of the patient
- Politely reminds any other staff who may be discussing patients in open areas of confidentiality policy
- Obtains the proper release from patient before sending records outside the health center
- Responsible for proper maintenance of all medical records
- Distributes incoming fax information according to urgency
- Coordinates the copying of medical records
- Copies the requested information, verifies the diagnosis
- Maintains file of copy request
- Notifies HIM/Registration Supervisor of problems with release of information
- Maintains a close working relationship with all staff to ensure optimal patient flow
- Communicates clearly and effectively with co-workers
- Offers assistance to other departments when bottlenecks occur in patient flow
- Help receptionist answer incoming calls and forward calls to the appropriate person or department
- Help receptionist make appointments
- Performs other related duties of the department as directed by Health Information Manager
- Participates in Performance Improvement Teams
- Attends all staff meetings
- Rotates to other sites as needed
- Participates in training other staff and new employees:
- Participates in agency-sponsored staff training events (safety, OSHA, etc.)
- Participates in orientation/training activities for new departmental personnel
- Protects the confidentiality of patients and their records at all times by complying with the clinic’s PATIENT CONFIDENTIALITY and HIPAA policies and procedures
- Provides guidance as needed to departmental employees regarding clinic policies and procedures
- Keeps workspace neat and organized
- Verifies patient’s eligibility and calls the patient a day prior to appointment
- Performs all other duties as assigned
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