What are the responsibilities and job description for the Pharmacy Clerk position at Glacial® Skin by R2 Technologies, Inc.?
POSITION TITLE: Pharmacy Clerk
DEPARTMENT: Pharmacy
NATURE OF POSITION:
RESPONSIBLE TO: Pharmacy Supervisor/Director/Pharmacist on duty
RESPONSIBILITIES:
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DEPARTMENT: Pharmacy
NATURE OF POSITION:
- Provides customer service to all patients.
- Must be at least 18 years of age.
- Good organizational skills with close attention to detail, accuracy and neatness in work.
- Excellent interpersonal skills.
- Possess basic math skills.
- Ability to operate a cash register.
- Basic typing and computer skills and telephone etiquette.
- Ability to communicate clearly.
- Ability to continue a task after an interruption and adaptable to change.
RESPONSIBLE TO: Pharmacy Supervisor/Director/Pharmacist on duty
RESPONSIBILITIES:
- Provide customer service and operation of the cash register.
- Work in harmony with others and exhibit a positive attitude and a commitment to the basic mission of the organization.
- Uphold and abide by patient confidentiality policies and procedures.
- Actively participates in agency-sponsored staff training events (safety instruction, evacuation drills, OSHA training, etc.)
- Demonstrates flexibility and willingness to adapt to organizational needs. (Filing, cleaning, etc.)
- Greets every guest in a manner that makes the guest feel welcome.
- Utilize proper telephone etiquette, giving name, title, and department. Is pleasant and attentive, takes accurate notes and facilitates clarification of key information.
- Maintains professional appearance; follows established dress code.
- Performs other duties incidental to the work described herein.
- ORGANIZATION
- Abstains from gossip in the workplace.
- Exhibits enthusiasm, a positive attitude and professionalism in the workplace.
- Handles personal conflict and works through it at the lowest possible level (first with party/parties involved, then if necessary, with 3rd party mediation).
- Is friendly and easy to approach.
- Is neat, clean, and well-groomed and dresses in accordance to the dress code policy.
- Leaves personal problems out of workplace.
- Treats all co-workers with dignity and respect.
- Arrives on time and works through designated hours.
- Completes tasks effectively, accurately and on time.
- Demonstrates little or no absenteeism/follows leave guidelines.
- Follows designated chain of authority.
- Is flexible, able and willing to respond to unusual job-related demands.
- Manages time well.
- Recognizes and assists others in the work of the department, even though the work may be outside of regular duties.
- Shares equally in the workload of the department.
- Works cooperatively with all team members and departments.
- Works independently requesting assistance from supervisor only as needed.
- Abstains from criticizing COFMC, colleagues and supervisors.
- Demonstrates loyalty to COFMC, colleagues and supervisors.
- Demonstrates support of the mission and vision of COFMC.
- Accepts and participates in cross training.
- Takes initiative to identify skill development needs.
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