What are the responsibilities and job description for the Account Support Specialist position at Glacier Bancorp, Inc.?
Job Description
As a key member of our team, the Deposit Operations Specialist plays a critical role in providing exceptional customer service and ensuring the smooth operation of our banking services. This position requires strong communication and organizational skills to effectively handle multiple tasks and priorities.
About You
The ideal candidate will possess excellent problem-solving skills, with the ability to think critically and make sound decisions. Strong analytical and time management skills are essential for this role, as well as a passion for delivering exceptional customer service and building strong relationships with colleagues and customers.
Responsibilities
This position involves a range of responsibilities, including:
As a key member of our team, the Deposit Operations Specialist plays a critical role in providing exceptional customer service and ensuring the smooth operation of our banking services. This position requires strong communication and organizational skills to effectively handle multiple tasks and priorities.
About You
The ideal candidate will possess excellent problem-solving skills, with the ability to think critically and make sound decisions. Strong analytical and time management skills are essential for this role, as well as a passion for delivering exceptional customer service and building strong relationships with colleagues and customers.
Responsibilities
This position involves a range of responsibilities, including:
- Providing direct support to customers via telephone, mail, or email to address their issues, needs, or concerns.
- Ensuring compliance with regulations, procedures, policies, and job aids.
- Processing transactions and maintaining accurate records.
- Working closely with other teams to resolve issues and improve processes.
