What are the responsibilities and job description for the Teller Associate position at Glacier Bancorp, Inc.?
About the Role
This position is the frontline of the bank, playing a fundamental role in achieving customer satisfaction through day-to-day processes at the branch. Prior cash handling experience and excellent customer service skills are preferred for this position, as well as being comfortable making dozens of transactions daily, and communicating with various customers.
Key Responsibilities:
- Conduct customer financial transactions within time limits and established guidelines (deposits, withdrawals, check cashing, loan payments, sales of official checks & money orders, and other duties as assigned)
- Balances accurately and maintains cash limits of his/her drawer on a daily basis
- Takes an active role in branch programs by greeting all customers, learning their names and meeting their banking needs by introducing new products and services (credit cards, savings bonds, etc.)
- Builds trust relationships, customer loyalty, and satisfaction by going the extra mile
- Complies with regulatory requirements
- Resolves customer issues and provides relevant assistance
- Regular and predictable attendance is an essential function of this job
